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Comm100 Live Chat for Salesforce

By Comm100

Turn online chats to Salesforce leads, contacts, or cases

No Ratings
Free  

Never requires payment

Business Need
Sales

Identify existing contacts and leads in Salesforce; access customer information in Comm100 Live Chat; create or update Salesforce objects in Comm100 Live Chat. Comm100’s seamless integration with Salesforce makes unified customer management easier.

Highlights

Create lead/contact/case/task with complete chat transcript for each or certain live chat interactions or offline messages

Access and edit the information of existing Salesforce contacts/leads/accounts right inside Comm100 Live Chat Agent Console

Create live chat routing rules using Salesforce fields

Provider Details

Comm100
Vancouver, BC, Canada
Founded
2009
Website
Email
Phone
1-778-785-0464

Comm100 is a global provider of digital customer conversation software powered by automation, AI, and a friendly interface that's fast and easy for both visitors and agents to use. Organizations like HP, Advanced Auto Parts, Stanford University and Veridian Credit Union use Comm100 to deliver meaningful real-time conversations.

Pricing Details

Free

You can fully use this solution without payment.