Desktop Connect: Avaya, CTI, Click-to-Dial, Screen pop, WhatsApp, Facebook - Geomant - AppExchange
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Desktop Connect: Avaya, CTI, Click-to-Dial, Screen pop, WhatsApp, Facebook

By Geomant
Desktop Connect: Avaya, CTI, Click-to-Dial, Screen pop, WhatsApp, Facebook
Categorize your calls and analyze progress and activity - Avaya
Screen pop & Call logging for calls received using Avaya
Ominchannel and Digital (WhatsApp, Facebook, Twitter, SMS, WebChat, Bot) & voice (Avaya)
Transfer with context
Avaya Call Recording, Verint Call Recording & Buzzeasy callback
Queue Dashboard on Avaya skills
Try our test drive
Handle WhatsApp requests in Salesforce.com Omni-channel
Overview - Embedding Avaya into your Salesforce, also adding WhatsApp, Facebook, SMS, Web Chat
Handle Facebook chats in Salesforce Omni-channel

$24 USD per user per month Subscription based price, starting from 24USD for Concurrent Users per month paid annually based on plan, including 24x7 support & high availability. Additional channel have a supplementary cost. Implementation fees may apply.

Discounts available for nonprofits

Rating

(2)

Latest Release

4/25/2018

CATEGORIES

Customer Service
Geomant product uniting Avaya voice & digital channels with Salesforce

Avaya | Telephony | Call Center | CTI | PBX Connector | Softphone | Voice | Click-to-Dial | Screen Pop | Call log | Call Reports | WhatsApp | Facebook Messenger| Twitter | SMS | Chat | Digital | Omni-Channel | Call Recording | Verint | Queue statistics

$24 USD per user per month Subscription based price, starting from 24USD for Concurrent Users per month paid annually based on plan, including 24x7 support & high availability. Additional channel have a supplementary cost. Implementation fees may apply.

Discounts available for nonprofits