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Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile

By Fastcall

Your phone, finally in Salesforce Mobile.

Starting at $30   USD/user/month

Discounts available for nonprofits

Industries
Horizontal Product
Engineering, Construction, & Real Estate
Financial Services
Business Need
Sales
Customer Service
Field Service
Requires
Sales Cloud
Service Cloud
Compatible With
Sales Cloud
Service Cloud
Nonprofit Solutions

Run your phone from Salesforce, even on the go. Fastcall is a native CTI for phone and SMS that brings calling and messaging into Salesforce desktop and mobile—no separate app required.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Nonprofit Solutions
Salesforce Editions
Enterprise
Unlimited
Force.com
Developer
Additional Requirements
Salesforce native. Best w Chrome or Firefox Fastcall supports our softphone, your SIP phones or your office phone. A strong wired internet connection. PC, MAC, ChromeOS.

App Details

Version
FastcallApp/9.4.3 July 2026 9.43.0
Listed On
10/03/2013
Latest Release
07/30/2026
Supported Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Sales Programs
Supports Sales Programs, which provides sales teams with AI-powered coaching, actionable insights, and automated program delivery. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
Native App
No Limits
Lightning Ready
Agentforce
Multiple Currencies
Person Accounts
Salesforce Shield
Sales Programs
Managed Package
Lightning App Builder
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 52
Custom Tabs: 13
Custom Apps: 4
Lightning Components
Global: 10
App Builder: 1
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
8.1.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
01/07/2013

Additional Details

Fastcall is a Salesforce‑native CTI that brings your phone and SMS fully into Salesforce on both desktop and mobile, so reps never need a separate telephony app. Your team makes and receives calls, sends texts, and logs every interaction directly from Salesforce and Salesforce Mobile, using the interface they already know instead of juggling multiple tools. With Fastcall, a user’s mobile phone becomes a first‑class Salesforce device. Inbound and outbound calls to mobile can be routed, recorded, and reported on just like desk calls, keeping every conversation captured as clean, reliable Salesforce data. Fastcall also delivers powerful SMS directly in Salesforce. Every message is logged as Salesforce activity, so leaders get complete visibility into outreach, responses, and outcomes without manual data entry. Because Fastcall is built 100% inside Salesforce, your communication data stays centralized, secure, and available for reports and dashboards. Fastcall looks and feels like Salesforce, which improves adoption and reduces training time. The result is a Salesforce‑first phone and SMS solution that finally aligns your communications stack with the way your users already work.

Need help?

Fastcall

Los Angeles CA USA

Fastcall has very detailed online documentation. We assume subscriber has a resource available to administer the application. Paid support available.

Support Phone323-799-4777
Other ResourcesEmailTerms & Conditions