Pulsar Premium/Enterprise

Pulsar App

This will be our 5th year using the Pulsar App. The one thing that is a constant is the customer support. The app has been a huge help to our sales team, as they are able to enter leads and enter the data for each site that they visit. In the 5 years, we have had very little issues and when they have come up, the team over at Pulsar has been very responsive, and helpful to get the issue resolved in a timely manner. I would highly recommend Pulsar to anyone.

Great Support / Great People / Greate App

Great Support: The Pulsar team is always there and helpful! Great People: Discussing new challenges and wishes with them is very productive, the for each other is appreciated. It is a pleasure to work with you. Greate App: Unfortunately, we still don't live in a world with an area-wide reception. This App solves it! So far we could also solve every challenge, very admirable that everything works offline.

Pulsar delivers on Offline requirements

Offline to cover a wide range of scenarios is hard. I worked with Pulsar where the offline requirements for the project warranted Pulsar. Pulsar has the right set of customization capabilities to meet any and all complex offline requirements. In addition, the team has been very responsive in addressing any issues and when necessary adding new customization capabilities. Considering the large volume of data that they can handle, performance has been great. Overall, highly recommend Pulsar if you are looking for an offline solution.

The Pulsar app and team are Wonderful!

Our story: We contracted with Salesforce to manage the activities of 200 field merchandisers, who call on grocery stores throughout the US and Canada. Reps often visit remote areas of the country or are in back areas of a store with poor cell reception. Because of this, we needed a mobile app that would work seamlessly online and offline with no impact on the user experience. This meant all custom objects, validation rules, triggers, etc. needed to be fully available offline. As this was a critical requirement for our team, we could not utilize Salesforce1 app, as we had anticipated when we started our initial implementation of Salesforce. Pulsar was the answer we needed. The Pulsar team was extremely helpful in getting us up and running, providing excellent support, product development and demos. The implementation was easy and quick. Pulsar’s engineering team was great at not only understanding our business requirements but also transforming them into a customized interface that was very well received by the reps. The team is very responsive and a pleasure to work with. We are looking forward to continuing to enhance our product and partner with Pulsar in the future.

Full Offline and Outstanding Support

Fully met our needs for offilne function (iPad, iPhone, Surface) of standard and custom objects. We also utilized a native signature capture and PDF save within Pulsar to meet our field engineers requirements. I cant say enough about the support we have received, which included new functionality to help us drive adoption. We will be expanding our footprint further with Pulsar in the near future.

very good offline capability and excellent support team!

Pulsar premium app works really well, it really brings all your needed SFDC data into your mobile device. Also, it has some extra capabilities like calendar colors, opportunity funnel, etc. that are really nice. And I have to mention the Luminix team which gives an excellent support during the installation and after GO LIVE. They are always there to help. 5 starts for them!

...it does what it says on the tin :)

The DD&O team within IHG Europe is responsible for "Growth" in the Europe region. DD&O stands for "Development, Design, and Openings". We take new Franchisee applications by the hand and support them through their transformation process into an IHG branded hotel. During that process, the Design team will work closely with our new Franchisee to make sure that the scope of work is defined and delivered. That's where SalesForce comes in. The scope of work is created in SalesForce and is referred to as the "PIP" (Product Improvement Plan). Our Design team needed a solution to populate these reports while traveling and finding an offline solution was going to boost their productivity by allowing them to work on planes, or trains (we travel a lot by train in Europe :) ). We found the solution with Pulsar ! and like they say in the UK..."it does what it says on the tin". Thanks Luminix ! Keep up the great work !

Fantastic App. Great Service. Perfect for end users.

I've been installing this for a team of remote field engineers and really impressed with everything. The support from the team at Pulsar has been quick and always helpful. It's the only solution I've come across that really solves the remote access issue for Salesforce. Highly recommended.

Amazing product with amazing support!

We needed the ability to do quoting on a mobile device and quickly realized that Salesforce 1 didn't support that functionality. With a Sales team that was out in the field, this functionality was critical. With Pulsar, we were able to view all of our products (17K+), create Opportunities with Opportunity Products, create Quotes with Quote Line items and sync. We could do this online or offline....huge win. Also, the support from the Pulsar Team is hands down, one of the best I have experienced in my career.

Allows Whole Company work in same environment No matter where they are

The simple fact that we can work offline on an iPad, allows our Operations teams to be in a remote location and still be productive . Some of the users are not the most technical savvy and the inline editing within the App makes Salesforce the right tool for these teams. Pulsar makes Salesforce more user friendly! I also have had some custom requests and the response has been impeccable --- customer support is amazing--- wish I could respond as quickly to them! Thank you!