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Critical Impact for Salesforce

Simplify the task of sending mass email and SMS to contacts in salesforce

Free  

Never requires payment

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Business Need
Mass Emails

Compatibility

Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Additional Requirements
Critical Impact account

App Details

Version
Critical Impact Stats Import/Summer 2020 3.9.0
Listed On
10/30/2013
Latest Release
03/03/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 4
Custom Tabs: 3
Custom Apps: 1
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
3.9.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
07/14/2020

Additional Details

Want to simplify the task of sending mass email, SMS, and social media campaigns to leads and contacts in Salesforce? Are you tired of manually exporting and importing between Salesforce and your email marketing platform? With Critical Impact, it couldn't get any easier. Just select the message you want to send, choose the Salesforce report(s) that you want to receive the email message, and deploy. Job done. Once your email is deployed, tracking statistics automatically populate each lead or contact record, making it a “breeze” for sales reps to see and act upon your marketing initiatives. Email opens, clicks, and bounces become visible in Salesforce at both an individual lead/contact level as well as an aggregate level. These results can also be leveraged to create new reports and action-oriented dashboards for sales reps.

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Critical Impact

McLean, Virginia, USA