ScanBizCards: Business Card Scanner & Conference Badge App for Salesforce

Wonderful No-Nonsense App

Super easy to install and use. OCR gets 95% of the information (doesn't find company names when it is only in a logo) Connection to SFDC took only a minute to configure.

Effortless contact management, but needs a few tweaks

What I liked about the app: ScanBizCards is an incredibly intuitive app for digitizing business cards. It simplifies the process of capturing contact details and instantly adds them to Salesforce account, which saves a lot of time and effort. The integration with Salesforce is a standout feature, allowing us to seamlessly sync contact information. What could improve: While the app’s scanning functionality is great, occasionally, it struggles with cards that have unusual layouts or colors. There are also times when it doesn’t capture the contact information as accurately as I would like, especially if the text is in a smaller font. Would I recommend the app? Yes, I would definitely recommend ScanBizCards to anyone looking for a quick and easy way to digitize business cards, especially if you use Salesforce as your CRM. It’s a great tool for professionals who attend networking events or have a large number of business cards to process. However, I would suggest that those who require very high accuracy for niche or intricate card designs test the app first to see how well it handles their specific needs. Question for the product team: Does ScanBizCards also offer the capability of creating contacts by scanning QR codes (rather than just physical business cards)? This feature could add even more flexibility and convenience for users who rely on QR codes for contact sharing.

No Support - Can't even cancel subscription

Have been trying to cancel our subscription of this product for a month - no one getting back to us by phone, email- either they are out of business, or this is their business model.

Seamless Integration and Data Transfer

I now have transferred and processed every relevant business card that was on my phone in the app. I have begun to sort through my saved paper cards that didn't make it into the app for one reason or another, and have been snapping the pictures uploading into the app then sending them to Salesforce. It has really improved my efficiency by getting more useful information quickly and accurately without the manual typing entry method! I am recommending ScanBizCards to all of my colleagues, even those who don't use Salesforce! I have been using this app for many years on my phone (have 3000 cards). I finally went to work for a company that had the vision to buy and implement Salesforce, which enabled me to begin to transfer my selected contacts into my Leads and move them anywhere I wanted from there. It has cut my manual data entry by at least 50%. It has enabled me to find and reach out to some of my old contacts from 7-8 years ago and of course to update their Title, Company and other contact information that has changed. This a powerful combination of tools that greatly strengthens the sales process!

Good App

We use this app and it works great. Support was productive and fast for any issue we had.

Frustrating Support and Didn't Work

Had high hopes of this being a basic simple solution for us but instead it wasted almost a month of my time. Turns out all support comes from India until you agree to purchase licenses which causes huge delays. I loaded the app into a sandbox and it didn't work, took a few days to get them on a call to show them what was going on and it took them over 2 weeks to resolve the issue and most of my emails went unanswered. When we finally got it working in our sandbox I found that the OCR they use to pull the info from the card was not good, it failed on 8 of the 10 business cards I tried it on. Definitely a waste of time.

Very Good So Far

App is pretty easy to use. Support is very knowledgeable and helpful. Configuration takes some effort, but the support team is good about making sure you get everything set the right way.

Santosh Support to get me started

Had trouble getting started with the app and exporting to Salesforce. Santosh at ScanBizCards was extremely helpful getting me up and running. Great support!

Unbeatable Support

Our org is fairly new to this scanning app, but it is quite easy to use. It is fast, customizable, and user friendly which are things I think all admins look for. The app is truly point and click, report features are already built in, and the human transcription option is a great offered feature as well. The one thing that makes the ScanBizCards application stand out is the amazing support that you are provided. Each time I have emailed with a question, someone reply's within MINUTES and is willing to jump on a call right then and there. The support speed that ScanBizCards provides is unmatched and truly makes this app work diving into. This app is an all around winner in my book.

Customer Service is Fabulous

Mudit is responsive and always available to answer all my questions and concerns! The app is easy to use!