Free Mitel Open Integration Gateway (OIG) software and licensing are required. Mitel customers should contact their Mitel reseller, and Mitel Product Bulletin PB20140219 for additional information on Mitel system prerequisites.
MiVoice Integration for Salesforce offers users communications features of Mitel’s MiVoice Business and MiContact Center, including inbound, outbound, and in-call capabilities, all fully embedded and integrated within the browser-based Salesforce window.
Contact your authorized Mitel Reseller.
We show Salesforce accounts that are linked to Trailblazer.me and have the Manage Billing permission. If your account is missing, check that you connected the account to your Trailblazer.me profile. Then verify that you’ve been assigned the Manage Billing permission in the related org.