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Hexaware Technologies – Strategy, Experience, Industry Expertise, NextGen AMS

Transforming Customer Experience with Salesforce ®

Salesforce Consultants
Industry Competencies
Agriculture and Mining
Financial Services
Healthcare and Life Sciences
Manufacturing
Product Competencies
Agentforce Commerce
Agentforce Marketing
Agentforce Sales
Agentforce Service
Analytics
Data 360
Platform
Certified People
People employed by the consultant who hold Salesforce certifications that align to competencies
320
Certifications
The number of certifications held by people at this organization that align to competencies
1,023

Description

Hexaware leverages the Salesforce platform and ecosphere with innovation, customer centric delivery, solution partnerships, and team collaboration to deliver outstanding customer experience. We have transformed our customer's business by delivering value every day. We do this with our industry focused solutions, innovation in our approach, intelligent automation in delivery, and deploying AI and Analytics to drive better decision making. We are a step ahead of the competition. Our services include: Strategy: • Define CX Strategy & Roadmap • Leverage Data to drive business decisions • Define Business Case and ROI Experience design: • Envision omnichannel experiences through human-centric design and deep UX research Product engineering: • Extend, Build, Innovate using future tech in meaningful ways, leveraging Agile processes. Managed Services: • Gain Business efficiency with automation, connected data and real time customer intelligence. Strategic Partnerships with Financial and Life Sciences Product Leaders: • Guidewire for Salesforce™: Insurance - ProducerEngage™, ServiceRepEngage™ • IQVIA: Life Sciences – Orchestrated Customer Engagement™ (OCE)

Highlights

Industry Solutions Financial Services Cloud • Submission Management for Insurance Carriers & Agencies • Wealth Management Health & Life Sciences • Pharma Co-Vigilance Services • Care Management and Patient Experience • Commercial Ops Solutions

Featured Cloud Solutions • Sales Cloud - Integrated Order-to-Cash • Service Cloud – Customer 360, Contract-to-Service • Communities - Customer Self-Service with Lightning BOLT Solutions • Platform Cloud – AppExchange Product Development Services

Rapid Implementation & Accelerators • Full Experience App Modernization Using Lightning Bolt Applications • Pre-Built Lightning BOLT solutions and components • Migration to Lightning framework • Axure lightning library for rapid prototyping

Provider Details

Hexaware Technologies
Iselin, NJ, USA

Hexaware is a leading global consulting services firm of Cloud, Automation and Customer Experience solutions with a global strength of 30,000+ employees providing of end-end Salesforce transformation services. Hexaware can enable customers in Transforming Customer Experience by combining of cloud, mobile , social, U/X and analytics to lay the foundation for future growth. Hexaware’s comprehensive services portfolio covers the full spectrum of Salesforce services from strategy, implementation, migration, integration, application development and support. Our expertise in MuleSoft allow Salesforce to connect and collaborate with Systems of Record like ERP, Financials, BI applications and other legacy applications. For additional information logon to www.hexaware.com

Geographic Focus

Shows the regions where the provider operates or has done business
Countries

United States • Canada • Australia • India • Mexico • Singapore • Türkiye • United Kingdom

Languages

Supported Languages

English

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