Noble® SmartEngage

Increase Contacts and Generate Revenue

If you are looking to increase contact rates and productivity in your contact center, I recommend this app.I work for a fortune 500 company seeking a solution that would seamlessly integrate outbound calling efforts with leads and contacts in Salesforce.com and this solution has delivered! Implementing the solution was not difficult and building lists is easy for any user familiar with the campaign object native in Salesforce. As a result of implementing the solution in late 2013, we have observed several positive impacts in our business. We have more than tripled contact rates for our lead generation team and have seen a 6 to 10 % lift in achieved revenue from signed clients in our small business contact center. In addition, we have strengthened relationships with both internal and external partners who now have better insight into the results of our calling efforts. Again, if your goal is to increase contacts and productivity in your contact center, I strongly suggest you use the Noble for Sales Cloud app. You will achieve results!