ChimpSync - Target your MailChimp emails like a Pro

Best tool for Mailchimp

Working with Nonprofits who use Mailchimp and need complex segmentation has always been an issue. Chimp Sync solves this issue and is the only tool that I've found which allows for detailed segmentation within Salesforce to flow into Mailchimp without having to export and import Lists. Also reached out a couple of times for Support and Stane and the team have been fast to respond and very helpful.

Very nice app, just what I needed

A must for all of us fans of Mailchimp. Very easy to send leads into mailchimp campaigns and monitor activitiy in Salesforce.

No Support Response after 7 Days

Hey all, just thought I would share, we are currently a non-profit organization paying for the full Chimpsync per month. There appears to be an issue with pulling down the Campaign ID and segmentation information when clicking the Sync with Mailchimp button. Those fields are left blank. I found this issue out when watching their 'How To' video. Also, I am unable to get any post-campaign data back into Salesforce. I have sent several emails, but have yet to get a response. Unable to call the number listed due to international call limitations. If anyone has any suggestions, please feel free to reach out to me at hhavelka@breakthroughcollaborative.org

Should be 5 stars but...

With a paid app, I would expect immediate receipt of a support email, and a rapid follow up. I sent an email 4 days ago, which makes me worry about support... (that was one of the stars) I'm evaluating this for a client, and I have to say, its a nice model and seems to work. I'd like to be able to automate the syncing, and move stats back to the Campaign Member object. That way you can run a manual user journey kind of campaign. (that was the other star) And the videos need some serious re-editing!

Great support experience

We had an issue last night Sydney time and within an hour Stane had looked into it and it was resolved. Thanks for your help and support, it's really appreciated.

Plugs the gap between Salesforce and MailChimp

Exactly what's needed to automatically get the opens, clicks, unsubscribes from MC into SF and to update MC segments when SF Contacts are updated.

This is app is a lifesaver

Ok, maybe it hasn't entirely saved my life but it certainly has one made it much easier. Installation was a breeze why did have a few questions on configuration which were very promptly answered by the support team. Within a very short time I have everything up and running perfectly. I would highly recommend it. If you use MailChimp and Salesforce this app is indispensable.

What am I missing?

Hey all! I'm not sure this is the best venue for this comment, but for a company that prides itself on its "Awesome support" and given all the rave support reviews, I'm a little surprised that I haven't gotten even an initial a response from ChimpSync. I've sent two queries out to them over the past week, both of which are related to how unsubscribe, resubscribe, and subscribe works and syncs between the two tools, via ChimpSync. Since I really need to make a recommendation to my client, I decided to go ahead and sign up for the free trial despite not having answers to my questions. Now I'm trying to follow the setup videos and am further stuck. For example (really, this just one example... I really need a lot more help than this), in this video (https://www.youtube.com/watch?v=DKOQX63ekJU) the guy says "First I have to select appropriate MailChimp list, so I'll go here and use test". Well, when I click "MailChimp List" there are no lists listed. I have lists set up in MailChimp, so what am I doing wrong? Why aren't the lists appearing? Does anybody know of any tutorial videos that really show you how to set up BOTH MailChimp AND ChimpSync, together, from scratch? Our Salesforce is thoroughly setup already, but I've never used either of these tools, and I think the ChimpSync tutorial videos assume that I've already done a bunch of MailChimp setup. With that in mind, I tried following some MailChimp setup videos but I can tell right from the get-go that some of the setup there will be different given the Salesforce integration with ChimpSync. I would really appreciate anything anybody's got out there to help me get rolling with this stuff, so that my client can make a decision as to whether or not they even want to go with MailChimp and ChimpSync as their mass email tool, in the first place. Thanks!

Great app

I have tested a few apps to sync between Salesforce and MailChimp. ChimpSync hit the target and outperformed all other apps. The ease of use for my customer has been the greatest advantage. Extremely satisfied!

MUST HAVE !!! & amazing support !!!

We evaluated SF as the crm-system for our belongings, also in case for the third-party solutions provided by the appexchange. When SF is planned to be the leading system, it is a must have to be able to report "erverything" within salesforce. Choosing MailChimp as a good solution for our newsletters there was a gap! Getting data back from MailChimp into SF with the standard-tool is not possible. Then we found ChimpSync! There's no way around this solution, if you are using SF and MaliChimp ChimpSync is a must-have! After having done the setup there was a problem by running the synchronization, which was at this time also not known by the provider. We got into contact by email and received answers very quick, but the problem wasn't solved - so the next morning we met in a web-meeting and together analyzed what was not working - absolut amazing contact and support! :-)