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SurveyMonkey Enterprise for CX: Surveys for Salesforce
Seamlessly integrate feedback data with Salesforce
- Industries
- EducationHealthcare & Life SciencesProfessional Services
- Business Need
- Surveys
- Requires
- Sales CloudService Cloud
SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more
Highlights
✔ Easy-to-use surveys built for speed and flexibility ✔ Pre-built templates, including: Customer Satisfaction Score (CSAT) Net Promoter Score (NPS) Customer Effort Score (CES)
✔ Multichannel survey distribution: Web Link / Website Embed / Email / QR Code / Kiosk ✔ Collect feedback about your website and app
✔ Sync real-time response data into Salesforce ✔ Flexible Salesforce data mapping ✔ Robust analytics ✔ Brought to you by the team at SurveyMonkey
Provider Details
SurveyMonkey
San Mateo, CA, US
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
1999
SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
Plans with up to unlimited responses support multiple, high-volume feedback programs across channels and allow you to push responses to Salesforce. To get pricing for our SurveyMonkey for CX plans, please visit surveymonkey.com/enterprise.