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The oh so elusive mobile app for real-time chat (called 1-to-1 Chat in Chatter DT) for Salesforce
Apparently, some decided to included everything BUT the kitchen sink. For folks who have fully converted over to Salesforce for customer support, case management, KB, customer communication, AND team communication, it sure as heck would have been nice if someone would have at least included the absolutely SUCKY instant messaging (called One-to-One Chats in Chatter Desktop, and just "Chat" in the lower right hand corner of the Browser, in their mobile apps. Or even a stand alone one. As it stands now, I literally have to launch a tiny little browser on my smart phone, and log in using the phones browser, and try to work the TINY little "chat" thing. While I am at it, did I mention their Chat / IM / 1-to-1 chat SUCKS.... so bad. So lacking in configuration options. So what, is Salesforce going to say, we aren't in the business of instant messaging? Really? Funny, I thought collaboration was EXACTLY what Salesforce is about, which should include an instant messaging integration that rivals any of the mainstream apps, AND more importantly ... WHY THE HELL DOES NOTHING MOBILE EXIST FOR THIS???
there has so much talk
Comments sales force
# Not working on the app
We have sales team on the road who use iPads to update their chatter, however when they add # it does not link to the topic so therefore we are missing information for running topics. Very frustrating is there a solution for this? Thanks
All I can say is LOVE!
Everything you need at your fingertips! Visibility to real time (even in the elevator). And I love how easy it is for admins to configure for their org's uniqueness.
this is great
This is great - to have the opportunity to use this application.
This is the 1
There has been so much talk about Salesforce1 since Dreamforce13 that I did not get around to reviewing this. All you need to know is, go to itunes on your iphone and install this now! Your standard and custom objects and apps will be accessible, navigable, usable...what a result. Ok there are a few things that are still to be resolved, and 101 requests and ideas that are listed and probably in progress. So keep up to date with the latest release (on your iphone click on App Store and click Updates), but dont let that put you off what is a huge improvement on previous mobile apps.
Great app...but no events!
I love the look and feel of this new app, but my SF.com events are not pulling into my "today" calendar view. This is pretty critical and I can't seem to find anything to help.
Great app!
Finally, an app that works! This is a great app with most of the functionality needed to work on the road, from your phone or tablet. The app is intuitive and easy to use - and the best part is that it actually works.
Finally a customizeable, modern Salesforce app
80% of my users are mobile in the field every day. Until now, I've had to hack together mobile solutions using combinations of the Salesforce app, Chatter, logger, and half a dozen other solutions. Salesforce1 is the first time I've been able to find an app that does everything I need, AND is customizeable to meet our business process needs. We've been able to put our entire process into the app. Custom publisher actions have been the missing piece to the puzzle, but now I can easily allow my field reps to execute their most common actions in an instant.
Unfortunately this app does not work for me
I working in support and using cases in salesforce to send e-mails and interact with customer. To check for new e-mails I am using dashboards and reports. However with being able to run reports from the app it is useless for me. Also under cases I have very few filtering options.
Autumn Hearne
02/11/2014
Is there a way you could configure your dashboard components to show the data you need without clicking through to the report? I agree that the missing reports functionality is a big problem, but it looks like Salesforce is addressing it. https://success.salesforce.com/ideaView?id=08730000000kypGAAQ&sort=2
You seem a bit more frustrated about this than me, but I do agree, this functionality would be great! Please add One-to-One Chats to Salesforce1!