MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Salesforce Jira Integration | Enterprise Bi-Directional Sync

By zAgile Inc.

The 5-star rated Enterprise Salesforce–Jira Integration Platform

Starting at $4,200   USD/org for first 10 users/year
Try It
Business Need
Customer Service
Agent Productivity
Integration
Requires
Service Cloud

zAgileConnect is the most advanced Salesforce–Jira integration platform on AppExchange, enabling secure, bi-directional synchronization between Salesforce and Jira for enterprise product, engineering, DevOps, ITSM, and customer support teams.

  • Integrating Jira Actions with Agentforce using zAgileConnect (Demo)

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Additional Requirements
1. Requires zAgileConnect Jira add-on available from Atlassian Marketplace - https://marketplace.atlassian.com/search?q=zagileconnect 2. Salesforce org must be API-enabled for access from Jira

App Details

Version
zAgileConnect/ZC-v1.14.16 1.14.16
Listed On
04/22/2014
Latest Release
09/11/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Agentforce
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 19
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 6
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.14.6
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
08/11/2020

Additional Details

Stop Syncing Records. Start Integrating Systems. If Salesforce and Jira drive your revenue, customer experience, and engineering execution, basic connectors are not enough. zAgileConnect is the enterprise Salesforce–Jira integration platform designed for mission-critical environments requiring secure, scalable, bi-directional synchronization. It integrates Salesforce Cases, Opportunities, other standard and custom objects with Jira Software and Jira Service Management workflows — in real time. True Bi-Directional Salesforce–Jira Integration at Scale Real-time and scheduled Salesforce to Jira sync Advanced custom field and object mapping Status and workflow alignment across systems Multi-instance Jira and Multi-org Salesforce Integration Robust error handling and retry logic This is enterprise architecture — not lightweight automation. zAgileConnect enables: Full lifecycle visibility from Case to Issue to Resolution Reduced resolution cycles Elimination of manual handoffs Cross-team operational transparency Salesforce and Jira operate as one unified system. Built for Enterprise Complexity

Need help?

zAgile Inc.

San Francisco, California, USA

Standard Support - https://www.zagile.com/products/zAgileConnect_Support&SLA.pdf

Support Phone415-946-8910
Other ResourcesEmailTerms & Conditions