Medallia Sales & Service Experience for Salesforce

Need help to install trial version

Hi Team, Could you please assist me to install trial version of Medallia. It would help to me take decision to go ahead further process. Thanks Anil

The Medallia App for Salesforce packed full of greatness

Medallia has made it easy to deliver insights to Salesforce. As a representative from Hapi, I can say that we "installed the integration" in about an hour over a video call in the sandbox. After that, we were able to easily install in Production ourselves as an ISV partner to partner engagement. We can't wait to start seeing fuller data sets for our mutual customer.

Medallia-SF integration app

The solution is very good and complete. In my view, it covers all the major use cases needed. I would work on enhancing the default reports that come with the package.

Insightful Integration

Overall an easy integration that provides insight into the full guest experience. This integration has transformed our guest relations process and allowed us a detailed, comprehensive view into what the guests really want. User-friendly for all skill levels.

Valuable Integration, Providing Great Metrics

This app is fantastic in providing key Medallia data into Salesforce and for allowing surveys to be triggered directly from Salesforce. It opens up the functionality of Medallia and makes it customizable. Once you have the integration set up, it is smooth sailing from there!

Great Valuable Tool for Quick Integration of Medallia & SFDC

Thanks to Medallia for coming up with an excellent Integration Accelerator Package which is helping customers to quickly deploy, connect & share real time CRM data bi-directionally. We have recently deployed Managed Package for our customers and we see that Managed Package for SFDC have brought quick wins for customer to streamline overall CLF Process and help BU's to quickly action on the requests from customer to improve overall Customer Experience. All the Configuration Steps are well documented on Medallia Docs which was great ! Medallia Support & Product team has been very responsive in addressing any questions that came our way during implementation. I would strongly recommend Managed Package for SFDC to customers !!

Easy to implement and provides great value

The app provides an easy way to connect SFDC with Medallia to trigger surveys and sync all Medallia data with your SFDC information. The app is very straightforward to implement and it is very flexible, so you can adapt it to your business requirements

Great, Valuable and Easy implementation tool

Valuable tool that integrates Salesforce CRM data with CX experience insights having as a result the data to develop actions to improve customer service, and develop customized applications on the Salesforce platform. Easy implementation in straightforward steps.

Valuable Integration

Love having the ability to bring Medallia feedback into the Salesforce system. Allows us to continue to use Salesforce as a system of truth for our feedback platform and to continue to utilize our own home built feedback records and closed-loop system. Having the data in Salesforce allows us to have easy access for additional reporting in Salesforce, our data warehouse and Tableau. Feedback records trigger easily and syncs quickly with the Medallia system

Great Experience

Easy to implement