retailmotus

Great CRM system

Implementing the Retailmotus CRM system has made a positive difference to our business in a number of ways. We are now able to monitor productivity and performance of our sales force, distribution rates of our products by region, and can build and run reports based on any data the team has entered. The field sales team are able to quickly and efficiently enter data on the mobile app and use the desktop version for planning. The OMNI-ISG back-office team were very supportive throughout the process, from building the system to our specifications, initial training of the full team, to helping us to tweak the system and ongoing learning how to get the best output for our business. The functionality is straightforward and user friendly and additional data can be uploaded with ease.

Outstanding tool to drive insights and accelerate field performance.

Great improvements seen from the previous CRM tool we used for both field agents and back office staff. Custom built system to tailor for our needs and very responsive team at OMNI to resolve any issues and make any required amendments - making it a very smooth transition from our previous CRM solution. Would highly recommend the app the team behind it!

Awesome System

I'm been so pleased since we moved to the Reailmotus system - Set up & launch was efficient and insightful and most importantly ensured we got all the numerous benefits from the system. Team productivity & motivation has improved massively as a result of moving to Retailmotus and admin, reporting & back office use have all improved also! Massive thanks to the awesome team who guided, advised and worked hard to meet our deadlines!

Retailmotus tool

Retailmotus is an excellent app providing ease of use and accuracy throughout. It has been the smoothest launch of any new CRM tool we have used in the field with minimal teething problems that were rectified in no time. My team are really pleased with how Retailmotus works and love the amount of information it can hold for each store.

Simple, effective and evolving tool to drive field performance

We have used many different sales platforms in the past but Retail Motus really does feel that is has specifically been designed for our needs. From the initial scoping out of what we needed and wanted from the system to the on-going changes we have requested nothing has been too much trouble for the team at OMNI ISG and they really understood and developed a tool that was right for our account. They have continually worked with us to ensure we are getting optimum from it with on-going customer care and support and offering solutions to make it the best it can be. The ease of completion for my team and how we can easily see results and performance to drive results has been very well received by the managers and the team. A brilliant tool that I have no doubts will grow with our ever growing demands.

A gamechanger for our Field Teams

We implemented retailmotus less than 3 months ago, but it's already step-changed the way in which our field teams work. In an internal survey, overall satisfaction was up 21% vs the previous tool & users have described it as fast, easy to use & intuitive. Working with the retailmotus team has been a pleasure as they truly understand the needs of our business.

An outstanding 360 degree data capture and insight tool

It's safe to write that from the initial briefing and scoping meeting I've been utterly impressed with RetailMotus and the team behind it. The OMNI ISG Team consulted a range of solutions within the tool to ensure it was fit for purpose and walked us through those specifics as they were developed. From a field marketing perspective, it's simply revolutionised the way my team captures data, how that data is able to be shared and finally how we feedback this data to the initial source - the field team. I continue to be astonished as to the versatility, speed and agility of the tool and any developments we request to be built. Ultimately, my expectations have been blown out of the water. An outstanding product coupled with excellent customer service. Who knew such a thing existed!

RM App

This is a great tool for use in the field, and is easily managed by the back office users to update any changes quickly and efficiently with minimum disruption.

Retailmotus

Retailmotus has revolutionised the way our business captures and analyses information allowing us to make better informed decisions. The flexibility it provides is essential within our industry and it has the capability to grow in line with our business strategy. Retailmotus has been fundamental in driving both capability and performance within our field sales team, both at an operational level and as a core management tool. The App and service provided has been excellent and we look forward to continuing our relationship with OMNI ISG.

Offering a solution to data capture in a user friendly way

I have used Retail Motus on 2 different account across grocery and on trade. Retail Motus helps to keep the role of field agents easy whilst capturing sales and measuring effectiveness. A wonderful tool I wouldn't be without.