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Universal Timeline

Interactive universal timeline component and satisfaction aggregator

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Business Need
Productivity
Requires
Sales Cloud

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MVP
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Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
4.43
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Showing 10 of 23 Reviews
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Great but will it update API Versions?

We love the overall view this gives us of customer lifecycle - however as a managed app it is on older API versions: will Salesforce Labs be updating it so we can avoid disruption?

Helana Hernandez
Double Star Ranger
06/03/2025

Hi De Anne, responding on behalf of Salesforce Labs! This app is no longer being maintained by its' original creator, and there are no plans to update the APIs unless a new owner is found. As far as we know, the app should continue to function as long as you continue using the older APIs, you just wouldn't be able to get support from those anymore. (Note that Labs apps are non supported anyway.) Hope this helps!

Peter Misley
Triple Star Ranger

awesome component

If I could have one wish, it would be the ability to manipulate font/icon size on the timeline

Peter Misley
Triple Star Ranger
05/09/2023

also, would be nice to see it evolve to be LWC based

No Interaction Object Support

I like this app however the new FSC Interaction / Interaction Summary objects aren't supported. Could they be incorporated here?

Does not work with field service object

Can this work with field service object? We want to see a view that is different from the OOB gantt.

An Absolute Game Changer

Bottom line: Your company will thank you endlessly after installing and configuring this app. What's more, it's sooo easy to configure, just follow the manual. If you've ever been looking for timeline functionality to reduce clicks and end-user confusion, and open up visibility into things like tasks or child custom objects across your org, this is it. There's nowhere else to look. Many, many thanks to whichever team of folks built this - unbelievable work, truly.

Matt McVey

I didn't know I needed this until I got it

Just installed it today - holy crikey is this going to revolutionize how re view..... everything! This is awesome.

kosaraju gopi krishna

Completed tasks are not shown in Contact timeline (VF page)

We are using this package in my org. We are facing some issue that open tasks are only displaying in inline vf page. May we know what is the reason?

Language of months

Great app which we rolled out internationally. Because of that we bumped into an issue - it seems that the months are shown in the machine language - not the user language/locale. Especially for a Czech user where a lot of special characters are used the names are wrongly encoded/displayed. Could you help us out?

Andrés Gluecksmann
Triple Star Ranger
MVP

Great app - one conflict

Great app! Meeting my clients' needs almost exactly. One conflict though is this: Activity History or Open Activity plotting is not compatible it seems if you have Share Events (multiple Contacts per Event/Task) enabled in your org. You end up with an error at save of Timeline Event, "At least one base object ID field reference must be specified". I was able to reproduce this in a dev org where Shared Events was not enabled. Everything working ok, enabled that feature, then this error comes up and no workaround at this time it seems. Otherwise though... AWESOME app.

Naz Kucukkabak

Excellent Visibility

Very nice app that enables great visibility of activities both in the browser and on SF1.