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Elevate Your Agents with AgentExchange Solutions
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Connected Community

Bring your people and their ideas together.

Overview

See How Connected Community Works

  • Empower customer relationship building

  • Drive knowledge sharing

  • Enable problem solving

Higher Logic’s Connected Community™ brings like-minded people together in secure communities designed to enable relevant and purposeful interactions, ignite knowledge sharing, drive content creation and improve performance. With more than 18 million users in over 100,000 communities Connected Community helps build a dynamic, engaged and happy customer base. The Connected Community platform was developed with input and ideas from people with the background and a clear understanding of how social networking can radically improve the customer experience. Bringing more than a decade of development and web-based software implementation expertise to the table, our team provides customers with exceptional breadth and depth of experience. One of the most distinctive features of the Connected Community suite is the ability to easily integrate with the most popular Customer Relationship Management (CRM), specifically Salesforce.com. Web services and API-based integrations allow Salesforce.com to serve as the backbone of your user data. Changes to user records made in Saesforce.com are effortlessly synchronized with your Connected Community.

Categories

Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Person Accounts
Managed Package