SignNow: eSignature for Salesforce

Simple and effective eSigning tool.

SignNow is an easy to use eSign tool that can update Salesforce objects. It’s easy to use, reasonably priced and gets the job done without a whole lot of fuss.

A really easy, intuitive and affordable eSign solution

In my 12 years on Salesforce as a consultant and ISV I've previously deployed DocuSign, Conga, and Adobe. Those are great products that do lots of things, but if all you need is basic eSign, with a few merge fields and updates back to SF after signing, this couldn't be easier. And for the price, its a no brainer. If you are a SMB and don't need the fancy bells and whistles (and the complexity of configuring them), then why pay for them. Well done SignNow

Its ok

I've been a customer of salesforce for over two years as well as sign now. When i first signed our company up a gentlemen from sign now came to our office for a presentation. We were under the impression we could link sign now and salesforce. We weren't able to and have the hardest time getting customer service on the phone.

Integrates SignNow With Salesforce

It's free, so why not?? We downloaded it because we wanted all of our pending signature contracts to be stored right within the opportunity/account as soon as it's completed. Previously we would have to manually download the file and upload it to Salesforce so that saved us a couple of clicks already! The only reason I give it a 4 star is that I wish they would spend more time on the User Interface. It's a bit difficult to set up the customization/automation of fields that pull into the contracts. And certain things aren't possible as confirmed by their integration specialist. The UI is a bit difficult to navigate compared to its super-easy-to-use web platform. Aside from that, this app does its job well.

Efficient streamlining of agreements and great implementation assistance

This was really something we needed in our business where we send upwards of 1500+ agreements in a calendar year. The integration allowed us to keep all agreements within SF and after some assistance with implementation, our processes were even more efficient. It did take a little bit of time and effort to get it set up but no issues once things were set up. Overall a very helpful platform and even more helpful team for setup.

Excellent integartion

This worked great for us making it so much easier to handle e-signatures directly in Salesforce rather than having to go to Sign Now. Well done. We did have some issues creating buttons - got messages about not being able to create buttons but not much "why". But it had to do with selecting correct layouts. All in all though very well done.

UPDATED: Hats off the development team at airslate!

UPDATE: I have to admit it was somewhat painful, but all binding issues to Salesforce have been resolved and the solution is now functioning great! Hats off to the development team at airslate/SignNow who put a lot of time and effort into pushing a product update that has the integration working smoothly and without a hitch. A huge thank you to Christian, Anton, Meir and Andriy - they are valuable assets to the airslate team and were instrumental in our ability to achieve a massive improvement to our membership application process! *********************************************** We have been working to set up the documents post-trial for about a month now with multiple stop-and-gos due to technical issues and have been unable to use the service, even after multiple attempts to work with their support team. The issues mainly reside with regard to the Salesforce integration, as the service itself seems to work pretty smoothly if only working in SignNow. We have a call next week to involve their development team, but even as we were attempting to pull the contract and terms of service today for review we were unable to even access them through our account portal. We have had at least 2 documents that were working for a period, but over the last 3 days those have even lost the ability to function after we experienced 3 rounds of issues setting up a third. The third document leverages their binding feature that writes text data back to mapped fields in Salesforce. However, once we get beyond ~10 fields the document, Salesforce buttons, etc. all cease functioning and they are unable to explain why. I'll update my review if they are able to get us up and running even though it has been incredibly frustrating. We are a software company and we understand some things are beyond control due to extenuating circumstances. However, we are very concerned and after reading some of the negative reviews below I am seeing a similar trend with our situation.

Excellent Product

This product delivers very well for signature capture. Streamlining into SF also works very well. One option I would like to see is the availability to send a signed document to a third part once al signatures have been captured.

Pathetic doesn't do it justice

After at least a week of begging for someone to help me get this set up, I have completely given up. There was an error on their side and after dozens of phone calls and empty promises I'm moving on. I couldn't imagine what would have happened if this was implemented in our company and something went wrong because there is no hope in anyone helping you get it resolved. In short choose someone else

So happy we switched to SignNow and left Docusign

I'll admit, SignNow isn't perfect yet, but they have Docusign beat hands down when it comes to the control of the tag placement, the things you can do with the tags, how the tags work, the pricing per user (3x cheaper than Docusign and we get bulk upload!) and BEST OF ALL - we don't have to run our loan doc packages twice anymore, which we had to do under Docusign. Now we send the document through Drawloop, with delivery option of "email", but at the same time, we can right click and save the package, and when we manually upload it to SignNow, it recognizes all of the tags! With Docusign we had to run the package twice: first to email it and second to send it through to Docusign because Docusign does not see the tags if it is first saved then uploaded. You have to use a template or manually place the signatures and we have 80 tags per set of loan docs! Another thing that SignNow can do is utilize tags that are already in the document, so you don't actually have to convert all of your Docusign tags to SignNow tags. Took us a while to figure that one out, but pretty nifty so we didn't have to recode all of our documents. Although now we use Drawloop Components to place the tags depending on the Delivery Option Name, so not necessary. Another AMAZING thing: bulk upload through a .csv file so we can send out a set of loan docs to hundreds of investors in under 10 seconds. Try doing that with Docusign without paying extra. SignNow works better than Docusign for us in all ways, except one, and that is that when our customers are signing their documents on their desktops, they must click on their signature and initals twice instead of once For a document with over 80 signature/initial tags, that is 160 clicks whereas Docusign would require only 80. But they are going to fix that, so once they do, I will update my review. And if you do it on your mobile device, you do not have to click twice. But most of our customers use their de