Concord Cloud Fax - Powerful and streamlined fax automation

Exceptional Customer service and great product!

We have used A5 Fax for almost 4 years now. The product integrated nicely into our system out of the box. We did have custom development done later when our clients needed specific image types for the faxes to transfer to. A5 completed everything ahead of schedule and their customer service is exceptional! We really never have to contact them for issues, but the few times we did, response time was super fast! Would always recommend them!

Good Tool - Great Service

The A5 fax tool is very handy for those of us that in Customer Service still receive faxes and need to send them. The integration into Service Cloud is very easy for an admin and so is the customization. We had an issue with not receiving faxes which had actually nothing to do with A5 fax but was a provider issue, but still A5 delivered us great help and service to solve our problem, checking everything on their side and being in constant contact. A REAL good service.

大満足！

2016年から利用しています。機能については申し分なくとても満足しています。加えて、異なるタイムゾーン間にもかかわらず、迅速かつ丁寧なカスタマー対応にはとても感服しました。

Faxing from Salesforce became lot easier

RS Fax is very easy to configure and flexible. An awesome product we are using for all our Faxing needs. Never had any issues and their Support is very prompt and excellent. I highly recommend.

HIPAA Compliant Faxing from Salesforce

We use RS Fax to send HIPAA-compliant faxes to health care professionals and pharmaceutical manufacturers. It was easy to install and configure, and in no time at all we had built out automation to generate forms and send faxes at the click of a button. We rarely have any issues, and when we do the customer support team at Ramsey Solutions is quick to assist and troubleshoot. The app is also very competitively priced.

Great no-code way to get faxes up and running in your org

The RS Fax app gave us exactly the fax solution we needed to meet our timeline crunch. Not only that, it provides some very useful functionality that we would not have thought of or developed ourselves, and the support has always been great.

Just what the doctor ordered...literally

I integrated this in to the back office environment to reduce the manual effort of faxing in Dr's orders to the lab, to transport etc... Easy to install, works beautifully, ties to the original patient record...and the support team is a dream to work with. Extremely responsive and helpful. Excellent product.

RS Fax Review by Mark Hollis at SmithRx

RS Fax afforded us a quick set-up and use the first day to send large networks of pharmacies an announcement about our January 2017 launch so they would be ready for our members. Ongoing, it has been simple to train our specialists on using RX Fax and to document activities in Salesforce - a solid integration. When we do have questions, Jenna Ramsey and her support team respond immediately by both email and phone.

Manager

RS Fax has done so much for us and our organization. Most of our clients still use fax as a primary source of information transfer and this took us to a whole new level of efficiency. It integrates perfectly and is quick and easy to use. I was able to bulk fax to over 2000 contacts, in batches of 200 at a time. It logs the fax sent and is kept nice and neat in each record. The QR code feature is great for receiving faxes as well, making sorting a breeze. Great app, highly recommend for orgs with faxing needs.

It worked perfect

We recently installed and configured RSFax for one of our health monitoring device client. They had a need to send fax on a trigger event. The fax integrated well with the Salesforce and client was delighted. Jenna Ramsey and her team was very responsive and prompt to our queries. Way to go, thank.