Nonprofit Success Pack

Very Grateful

As the administrator of this app for our new non-profit, I cannot express my gratitude for Salesforce making this available to us. Having worked at other non-profits in my career, I knew of this app years ago, but now as the father of a young son who has been diagnosed with a rare genetic condition we are now heading up our own non-profit organization. To this point, setup has been very easy to meet our minimal needs. Having access to this tool has been great for us, and I am eager to grow our implementation and re-learn more of what I once knew about Salesforce.com 10 or 12 years ago.

Apex updates anyone?

this really does help the NFP sector, but salesforce are not updating this in line with their enforced apex versions, etc. it will soon be non-usable.

Extensive functionality

This app extends the base model of Salesforce and I use it quite successfully with also the Program Management Module (managed package free here on the AppExchange), which together work well for managing my professional development organization.

Intuitive UI with Customisation

The NPSP user interface is smoothly designed, offering an intuitive and user-friendly experience to effortlessly navigate and explore various functions available. The platform's exceptional customisation capabilities have been a major advantage, allowing us to tailor it precisely to our organisation's unique requirements. However, there is a room for improvement in certain areas of NPSP. The learning curve can be steep, particularly for those who are new to Salesforce or nonprofit management systems. Enhancing the documentation and providing dedicated support resources specifically tailored to NPSP would greatly assist in overcoming this challenge.

Great package for Non profits and beyond!

NPSP is definitely my favorite Salesforce industry specific package. It provides modules and features tailored for non profits, and fills in several gaps that we encounter on Salesforce including in other industries. I strongly recommand using it.

Great App

It's a great app for nonprofits mostly covering all of the features that a nonprofit requires.

NPSP: Does include all functionality nonprofits need

I agree what @RoyMoore mentioned in this review: the main activitiy/business of nonprofits may vary a lot, but the aspects like fundraising or organizing volunteer engagements are mostly similar. With deep understanding what NPSP offers, I also saw that most requirements are greatly covered. My personal favorite feature is the differentiation of hard and soft credits. For fundraiser it is very important not only to notice the actual donator, but also who may have an important role in influencing the donation.

Helpful Install for Developer Orgs

This installation was helpful for setting up NPSP in a Dev Org. NPSP is complex under the hood, but has great tools for helping nonprofits and similar organizations. If you are trying to evaluate NPSP / Nonprofit Cloud for a production Environment, it is better to download the 30 day trial (https://www.salesforce.org/nonprofit/get-started/). If you need to extend past the initial 30 days, There is a process to do this. You will need to show that you are a nonprofit, but once you have that Documentation, Salesforce will extend your trial org. The power of this is that Salesforce manages the environment and pushed out updated on a 2-3 week cycle. While the data structure is complex, it mostly uses the Standard objects and repurposes them to meet Nonprofits' needs. Since much of the power of NPSP is based on Apex Triggers, there is a powerful Table-driven Trigger Management model that acts as the traffic cops for all the automation. It is worth taking a look at, even if you are not a NPSP user. The Power of Us community and the team at Salesforce.org are all very helpful. I applaud Salesforce for putting so much power into Non-profits hands for free (first 10 licensees) and discounted (half off) services.

Great App to get started as a Nonprofit

The app is quite well thought out, in how the Salesforce data model has been adapted to fit within the nonprofit sector. As a developer providing pro-bono service to a nonprofit, this app has been a real asset. The downside is the complexity in getting started for nonprofits with no skills - they still require help to get started (this despite the excellent training resources on Trailhead). Potentially a useful enhancement would be a light version, with all the features, but with all except the vital core aspects turned off (eg. just the ability to manage contacts, accounts and donations with simple options). There are also a few free text fields that may be better as picklists (eg. Affiliation - role, Opportunity - GIK Description)

Great app for Nonprofit Organizations

We have been 1 year leading the LDA Balkan nonprofit organization and using the NPSP, it really helped us and now with all the improvements and enhancements.