HarvestSync™ for Salesforce®

Trial Expired - Support is Not Responding

We implemented a trial in our production and everything was working great and we were pleased with the functionality. I assumed we would receive a bill before the trial expiration, but we never received a bill or even a notification that the trial was about to expire. On AppExchange is states if we want to cancel, we have to do it on the AppExchage. We didn't cancel but the trial still expired, of course breaking any automation built around it. I have reached out to support to try to fix the situation multiple times to renew and I haven't received a response. Can someone please tell us how we can get past the trial to purchase the product and how do we get a response from support?

Excellent Team

Brent and The Mellow Sky Solutions team are extremely engaging, responsive and helpful when issues occur. Additionally, the HarvestSync app has improved our ability to accurately report on billable time within Salesforce.

Does not pull over budget related fields into Salesforce

Hi I am a Salesforce Account Manager and a customer of mine has purchased the Harvest Sync app but it does not pull over the budget related fields. The app only pulls over data related to hours nothing financial or budget related. It would be great to schedule a call to understand if there is anyway you can help my client. Look forward to your response Thanks

If you use Harvest and Salesforce, you need this!

This integration is straight-forward to install and rock solid from a tech standpoint. It basically populates two objects - Projects and Time Entries, which you can relate to other objects in your org and customize for your needs (for example, with formulas). I've personally created formulas to put payment terms (stored at an account or project) onto the time entries. And just like that... Accounts Receivable Reporting by expected payment date. Want to truly understand revenue earned for a timeframe (for example, for a month or year-to-date) independent of invoicing schedue? No problem! Calculate the lifetime value of a customer or contact, or report revenue by source? Again, no problem! Automatically create opportunities to make sure contract extensions don't get dropped? Piece of cake! I can't stress enough how much of a game-changer this is. If you have a qualified SF admin or partner, you'll love what you can do with this. Your Salesforce org will finally feel like it has the complete picture of your business and you'll create reports / dashboards that weren't possible without this. Get it!

A must for Harvest and Salesforce Users!

HarvestSync seamlessly syncs time entries from Harvest to Salesforce, which is a great use case of recording time entries and analyzing it. Additionally, the support team is amazing with a quick response time. Overall, a great solution for time tracking.

Love the integration with Harvest

We use Harvest as our time tracker and needed a way to pull the time entries into our Salesforce Org reporting and billing purposes. Setup was easy. We love the wizard walk thru link that they have to walk us through the Salesforce setup and the SSO setup to Harvest. The app only provides a one way sync from Harvest to Salesforce but not vice versa. That is on our wish list...ability to update Harvest with entries from Harvest.

Great and simple app

This simple app does exactly what we need it to do. It Syncs our hours from Harvest with Salesforce seamlessly and has not caused us any problems in our year of use.

Stay away from this product - not good enough

I installed the trial product of this app on my Salesforce account: it never worked! I reached to technical support at akaCRM, they told me that I would be charged USD145 per hour to install the TRIAL PRODUCT properly on my Salesforce account. I told them that this was not going to happen and that they had to provide appropriate support, for free, so that they TRIAL PRODUCTS would work, for free, during a set period, for users like myself to assess the use, efficiency and fluidity of their product. aka CRM founder told me to "bugger off", to resume his thinking in a few words. My review is "stay away from this product which does not work and is extremely expensive, and which technical support for, is inexistant". A. Gauberti

Simple and effective!

Works great across all devices, syncs with Salesforce, and includes an invoicing component. Overall, this app is one of the most useful I have!