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OSF UnifyCOMMERCE | Integrate Commerce, Sales, Service and Community Clouds OOTB
Achieve Connected Commerce through Salesforce Multi-Cloud Integrations
- Business Need
- Ecommerce
- Requires
- B2B CommerceB2C Commerce
OSF UnifyCOMMERCE integrates Commerce Cloud with Sales/Service & Community Clouds, providing SINGLE VIEW of the consumer, Customer Segmentation, SINGLE SIGN-ON to Community, Order on behalf & Case Management for Commerce Use Cases from Service Cloud.
Highlights
SINGLE VIEW OF CONSUMER DATA ACROSS ALL SALESFORCE CLOUDS such as: - orders - products - wishlist - removed products - abandoned carts VISUAL FORCE KPI Analytics for Consumer Segmentation based on: -Behavior -Average/Orders Value -Total Orders
ORDER ON BEHALF OF CUSTOMERS FROM SERVICE CLOUD Create/Modify orders and open cases based on products empower agents to rapidly access customer commerce data from Account view, where they can add/remove products & place orders on behalf during calls.
SINGLE SIGN-ON between Commerce & Community Seamlessly navigate from storefront IN-CONTEXT COMMERCE with a PERSISTENT SHOPPING CART Customers can shop while in Community having the Commerce Cloud Shopping Cart visible-and-within-reach at all times.
Provider Details
OSF Digital, Summit Consulting Partner for Agentic Enterprise Transformation
Québec City, Québec, Canada
OSF Digital is a global, AI-powered digital transformation partner committed to creating measurable business value for our customers. We help organizations across retail, consumer goods, automotive, financial services, healthcare, manufacturing, high-tech and other industries optimize profits and accelerate growth. We guide clients through every stage of their transformation journey—from strategic consulting to multi-cloud implementation and ongoing managed services—across the full Salesforce ecosystem, including Agentforce, Data Cloud, Commerce, Sales, Service, Marketing, Experience Cloud, and MuleSoft. Our proven methodologies reduce risk, accelerate time-to-market, and deliver quantifiable outcomes, driving both top-line growth and operational efficiencies. With deep expertise in multi-cloud integration, omnichannel experience design, Force.com custom development, Lightning components, APIs, and more, OSF empowers enterprises to unify customer touchpoints, leverage AI at scale, and lead smarter in today’s economy. Learn more about how we accelerate business success at osf.digital.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
Discounts for more than 4 and 9 Commerce Cloud websites.
Default Plan
$800 USD/Commerce Cloud website/month
Lowest Starting Price