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OSF UnifyCOMMERCE | Integrate Commerce, Sales, Service and Community Clouds OOTB
Achieve Connected Commerce through Salesforce Multi-Cloud Integrations
- Business Need
- Ecommerce
- Requires
- B2B CommerceB2C Commerce
OSF UnifyCOMMERCE integrates Commerce Cloud with Sales/Service & Community Clouds, providing SINGLE VIEW of the consumer, Customer Segmentation, SINGLE SIGN-ON to Community, Order on behalf & Case Management for Commerce Use Cases from Service Cloud.


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Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- B2B CommerceB2C Commerce
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedForce.comDeveloperEssentials
App Details
- Version
- UnifyCommerce Data Integration/3.84 3.84.0
- Listed On
- 06/21/2016
- Latest Release
- 04/28/2023
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyPerson AccountsManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 6Custom Tabs: 0Custom Apps: 0
- Lightning Components
- Global: 4App Builder: 2Community Builder: 0
- Languages
- English
Security
Additional Details
OSF UnifyCOMMERCE puts customers at the center of the eCommerce strategy, providing brands with the necessary tools to learn useful details about their audience and its segments, see patterns that will help personalize campaigns' messages, adjust website content and create a more efficient marketing strategy, while opening up new sales channels. REQUEST A FREE LIVE DEMO by emailing us at unify@osf.digital. Commerce Cloud Customer Service Suite is embedded in Service Cloud, to provide full visibility over all customers’ orders and history, so that service team can respond to requests immediately, offering quick and efficient support, make product recommendations depending on past interactions, access storefront and place orders on customers’ behalf, as well as build cases based on previously purchased products to solve warranty or complaints. WHY Unify? DIRECT INTEGRATION -> no middleware FAST implementation -> under 10 weeks MAINTENANCE provided by OSF -> no cost UPGRADES with each new Salesforce release PROVEN EXPERTISE of OSF on Commerce and Core platforms
Need help?
OSF Digital, Summit Consulting Partner for Agentic Enterprise Transformation
Québec City, Québec, Canada
The objects synchronized, as well as Use Cases, are fully customizable to suit different business objectives. To request FREE Live Demo or 1-hour Consultation on OSF UnifyCOMMERCE, please contact us at unify@osf-commerce.com.