Invoca for Salesforce Sales Cloud

Simply the best solution for inbound call implementation

We've been using the Invoca service for quite a while (even when it was known as Ring Revenue) and we've been big fans from day one. Their Salesforce integration makes the service even better! It's simply the best inbound calling solution on the market. Easy to set up, easy to maintain and filled exactly the features you need. We're currently running call tracking campaigns across 45 websites and Invoca makes it dead simple to do it. Calls come in to SFDC immediately with all of the info we need, making it quick and easy for our sales reps to track their calls, while providing our marketing team with the data needed to make the right decisions. While the Salesforce integration is lacking a few small features we'd like to see, it's still worth all 5 stars!

Great Solution to Track Calls

Having the ability to track phone calls made with Invoca and have that information transfer over to SFDC is amazing. It creates a better flow and cuts out many steps in the process. Having been an Invoca customer for about six months now, I know that the SFDC integration will only help my company better track leads and the big guys are very excited about that!

Impressive Lead Conversion App.

As Director of Sales for a SaaS company focused on B2B sales, I have been extremely impressed with the Invoca Solution. Their Call Attribution and Conversation Intelligence platform allows sales and marketing to have a greater understanding of where inbound calls are coming from, what marketing materials and assents helped drive those calls, and score those calls based on conversation intelligence via their “signals” product. Invoca allows sales and marketing to more closely align and ultimately drive higher quality and quantity leads into the top of the funnel. Their SFDC integration makes it easy for reps to handle the inbound calls without having to step outside of Salesforce or adjust their existing workflow. As calls come in, the leads and relevant data associated with those leads are captured and created automatically in SFDC. Very impressive indeed.

Great solution to drive inbound calls

Inbound calls are our best leads. There has always been a struggle to drive more inbound activity via the phone given the limitations to our past marketing technology. It just didn't provide us with critical data surrounding the success or failure of active campaigns when it comes to driving calls. Invoca has provided us with the insights needed to identify which campaigns drive calls. Having that information available within in Salesforce allows us to produce stronger more successful campaigns and make business decisions based upon the data that Invoca is providing.

Great B2B App for Sales/Marketing

Without quality data, it's an uphill battle to make well informed decisions that lead to success. Unfortunately, when it comes to driving phone-based activity, data on what actually drives people to pick up the phone has always been in short supply. Invoca solves that problem. With Invoca's new integration, it's easier than ever to use data to make educated & informed decisions on how to drive more high-converting phone calls.

Great app from Invoca

The great thing about digital marketing is it's pretty easy to see what drove a customer to take action. But phone calls have always been a challenge - most technology just doesn't give you much insight. Invoca for Salesforce paints a detailed picture of who's calling, why, and what happened during the conversation. A huge step forward for marketing, sales, and customer success!

Invoca brings the customer closer to you!

Despite our pervasive use of mobile devices and social media, interacting with new customers is harder than ever. While email marketing, outbound SDR campaigns, social campaigns, SEO, and paid advertising may create "hand raises" or new inbound leads, inbound pursuit requires cumbersome follow-up activities. Invoca closes this gap by making it "dead simple" to interact with prospective buyers via the phone enabling marketing to improve lead conversion, sales to reduce sales cycles, and an overall better customer experience.

Exactly what our marketing team needed

Great technology that helps us maximize our marketing spend. If you’re like us, a good chunk of your best leads are coming via the phone but you never have visibility into what actually drove that call. Which demo video, landing page, white paper, email, search term etc. This application has helped us close the loop so we know where to invest our time and dollars. Also has some killer features to record and analyze phone conversations to keep tabs on what’s top of mind with customers and ensure reps are on message. Great product!

Impressive App for B2B Marketers looking to attritbute the inbound call.

Having worked in B2B marketing for many years, I've never been more impressed with an SFDC app than I am with Invoca's most current release. Their solution allows digital marketers to gain full insight into the inbound call channel both from an attribution and optimization standpoint. If inbound calls are at all interesting to you, do yourself a favor and check out this app.

Invoca is the solution to understanding and optimizing inbound calls

Invoca’s Call Marketing Automation solution is a great way for B2B marketers to track the inbound call channel back to specific digital marketing efforts. The insights provided by the attribution of specific sales generated by inbound calls back to SEO, retargeting, email and other digital marketing activities makes the investment a no brainer. Add in the advanced conversation intelligence capabilities of Invoca Signal, and you will have a much more complete view of where your best leads (inbound calls) are coming from. I would highly recommend Invoca.