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Nicereply: CSAT, NPS & CES surveys for Salesforce

CSAT, NPS and Customer Effort Score for Salesforce

Starting at $39   USD/100 received ratings/month

Discounts available for nonprofits

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Business Need
Surveys

Get more feedback from your customers with personalized CSAT, NPS and CES surveys. Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • 1-click CSAT

  • 1-click NPS

  • 1-click Customer Effort Score

  • Survey distribution by Email Template

  • Survey distribution by Trigger

Highlights

✔ Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide ✔ Increase your survey response rates by 200%

✔ See your data in ServiceCloud and set triggers based on it ✔ Get 3x more feedback without sending more emails

✔ Customize both the look and content of your surveys ✔ Set goals, track KPIs, generate reports and more...

Provider Details

Nice Reply s.r.o.
Bratislava, SK

Nicereply was born in the summer of 2010 as a spin-off of WebSupport, a European hosting company. Our mission is to help companies provide outstanding customer service. We believe that a great customer care has a direct positive effect on business performance improvement. Whether it’s a startup, e-commerce, or international corporation; we’ve helped hundreds of companies of all sizes since we’ve started.

Pricing Details

You must pay to use this solution. Discounts are available for nonprofits.

14-day FREE trial available. Additional plans (billed annually): START: $79 per 250 received ratings per month GROW: $159 per 1,000 received ratings per month BUSINESS: $239 per 2,500 received ratings per month ENTERPRISE: More than 2,500 ratings

Default Plan

$39 USD/100 received ratings/month

Free trial available for 30 days

Lowest Starting Price