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Nicereply: CSAT, NPS & CES surveys for Salesforce
CSAT, NPS and Customer Effort Score for Salesforce
- Business Need
- Surveys
Get more feedback from your customers with personalized CSAT, NPS and CES surveys. Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.
Rating
Reputation
MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
Showing 10 of 11 Reviews
Easy
NiceReply is a great way to hear feed back. And it is easy to use.
Cool App
NiceReply has become a key tool for our company to track, organize and prioritize customer feedback. We've integrated NiceReply with SalesForce in order to get a comprehensive understanding of each customer and their history.
👍👍👍👍👍
It's very easy to navigate and pretty straightforward. Updating and setting it up is a breeze! It makes client feedback very visible which in turn helps us get things fixed asap
NiceReply is pretty neat
Awesome way to get feedback from clients and viewing how our department is doing in terms of customer satisfaction so we know where we can improve.
Must have tool for any business!
NiceReply is an easy way to keep your finger on the pulse and monitor how satisfied your customers are with your service! The NiceReply dashboard is easy to navigate, with all the data you need at your fingertips. Highly recommend to any business that wants to get in their customers head!
Awesome!
Wonderful tool!
User friendly tool
I love this tool. Very Neat! :)
Great Tool
I love how you can navigate through easily and filter CSAT review.
Easy Tool
NiceReply is a quick and easy tool to use for clients feedback as well as to navigate through.
Quick and Easy
NiceReply is a quick and easy tool that allows our clients to give instant feedback. Feedback is immediate which is also helpful to follow up with clients if needed.