Showpad Enablement Operating System® (eOS)

Opportunity Page Layout Optimization

This tool helped us to optimize our opportunity page layout by providing direct access to important Sales Enablment materials. It was instrumental in helping to drive additional traffic to our opportunity page layout and it was helpful to bring together important stakeholders in the same place.

Bridging the Marketing / Sales gap

Showpad is an essential solution for my company to help to bridge the gap between Marketing and Sales functions. Marketers receive direct feedback on their promotional aids from the Sales team, can view what works, what does work and adapt. Sales reps love Showpad as it enables them, give them all the aids in one place, easy to use, more engaging. Compliance colleagues finally have peace of mind knowing that whatever is presented to a customer has been reviewed and approved internally. Finally, we can close the loop by integrating with Salesforce.com so that any interaction with a given customer is visible to all working on that account. Support from the Showpad team is really good. Though as the company grows, we found it difficult financially speaking to renew our licenses. It all worked out well at the end and we are looking forward to 3 more years of Sales enablement with Showpad!

Decent Platform But...

The technology itself is good but ShowPad has put growth & Profit above Customer Satisfaction. In the three years that we’ve been a ShowPad Customer, price per user has has more then tripled & service/support has plummeted. Our Customer Success Coach is a revolving door position & responsiveness has eroded. Changing Enablement platforms is a pain but we are currently piloting two competitive solutions due to high prices & poor support levels. Proceed with caution.

Slick, powerful and easy to use Sales Enablement Tool

Showpad has enabled our Regional Sales Teams to: -Have global access 24/7 to the most up to date content across multiple platforms which is easy to update and use -Share/present content in a slick and unified fashion to prospective/existing customers maintaining consistency across entire Sales Team -Annotate, highlight and select specific pages of content to bring attention to key specification requests from customers -Receive insights on shared content to get further understanding of customers engagement and interest to help with overall selling process -Share large file size content without deliverability concerns or the need for USB's/Product Catalogues -Integrate with Salesforce giving access to their contacts database and also overall management of content already shared and insights per contact in one place Meaning Marketing and Product Management can relax knowing that the Regional Sales Teams have the most up to date content which they are sharing/presenting in a unified fashion which is measurable. Showpads intuitive and easy to use admin management gives Marketing the ability to structure and deliver tailored content to Regional Sales Teams on the go to assist them as much as possible. All with excellent and responsive support and account management assisting you quickly and keeping you up to date with new features to come. Highly recommend!

Using Showpad and the Salesforce Integration has been a Game Changer!

Being a global organisation we were faced with many difficulties prior to implementing Showpad as our Sales Enablement tool. These included our products being spoken about in the wrong way and out of date or incorrect Marketing content being used to represent the company. Showpad has revolutionized the way we now do things! Gone are the days of print where things are outdated soon after they are produced. Showpad has given us a great reason to implement a digital Marketing Strategy, which has saved us money in the process. Using Showpad our staff have access to the most up to date content 24/7. If new content is needed or an update to an existing piece of content, despite where in the world staff are based they can be up to date again a few minutes after the update is pushed out. The Showpad Insights have been amazing. Knowing if a customer has looked at content and what has been done with the information they have been sent which is so valuable - especially if the initial contact you have isn't with a decision maker and the information is forwarded on to them. The Salesforce Integration has been a fantastic addition to the Showpad development. With Salesforce being used as a core part of our business, having content shares automatically assigned to contacts when they are sent gives our users a one stop shop for insight into how their customers are doing. The Salesforce Integration has also saved our staff time by pre-populating email address when drafting shares and providing insight into what content they have looked at when using the Meeting functionality. If you are looking for a Sales Enablement tool I would thoroughly recommend investing in Showpad. For us not only has it been a game changer. Additional to that you are also guaranteed some excellent customer service with a Showpad team who are very responsive, be it a feature request or something that needs troubleshooting, they will go the extra mile to help you out.

Industry Leading Content Management Tool

Showpad has been a game changing tool for our company, providing the Marketing Team with one location to house and manage all files which is then shared and accessible to all sales reps, internal and external support teams and even manages content displayed on our company website. The interface is very user friendly, the channels provide an easy way to categorize content and the tracking of content shared is fantastic. When you sync with SFDC and share a piece of content with a customer, it creates an Activity in SFDC and you have visibility to if they opened the file, how long they viewed it and if they forwarded it on to another individual. You also have tracking on the most active users, your sales reps, so you know that Showpad is part of their daily activity. I highly recommend this app.

Great app to power your Salesforce

The Showpad app is a great a tool that has helped our sales representatives be more effect both out in the field and in the office setting at the desk. By enabling our company to have a single source where our team can download, view and share the latest marketing materials, our team has been able to manage what material is available to the reps with greater ease and distribute it quickly by utilizing Showpad's cloud technology. Our reps love the platform and with it being able to integrate with Salesforce, it has given them more power at their finger tips to be able to close the deal. Great company, great support. Highly recommended.

Incredibly powerful pill against headache for majority of our organization :)

We've been a happy customer for about half a year now. It's the first and only smooth and productive collaboration we've ever had with content management vendors. It all starts with first impression which hasn't been spoiled yet during seamless platform prep, launch, team onboarding and SFDC integration..in our past experience sales rep had to use several tools in order to work with the lead/contact/account: content management platform, SFDC, email etc. now it's history! Showpad SFDC integration significantly reduces the administrative overhead and saves tons of time so our reps focus more on selling and working in the field. time is money! now they spend more quality time with customers and prospects. All data is stored in one place: meetings, emails etc; reps have everything they need at their fingertips - few taps in SFDC and you are able to either share content based on recommendations or of your own choice from what is available in Showpad. As a result, reps understand the contact engagement more thoroughly, adjust next steps based on the contact behavior and enables him/her to reach out at the right time. it is also actively used by management team in order to check the status of opportunity/account and get transparency in account activity. we are also able to track what works and what does not in terms of content used based on the conversion rates of our funnel. so highlights to this: with Showpad SFDC integration we get more happy reps, more engaged and happy customers/prospects; more quality content that works; more visibility and transparency at account level. kudos to the team on Customer Success and Support side - super responsive and helpful.

Excellent product.. seamless integration with Salesforce

After utilizing a (nameless) sales enablement platform and failing, out company adopted Showpad. We could not be happier. Showpad is an amazing product that is professional, intuitive and glitch-free. The customer-facing channels allow our sales reps to present, display and share information to their prospects. As the administrator that manages the content on Showpad, it is exceptionally easy to use. Our company uses Salesforce as our CRM. This means are reps live and breathe it. When selecting a Sales Enablement platform, it was imperative tho have a seamless integration with Salesforce. So far our experience with this integration has been nothing short of perfect. Our reps were easily able to synch all of their contacts without even being taught how to do so! This saves a TON of time and encourages our reps to use both Salesforce and Showpad. We are extremely happy. A+++++

Great partner, strong tool for sharing content, integration with SF was easy

We implemented Showpad on a very fast turnaround, to launch at our annual Sales Summit. The launch was a quick success. The implementation was relatively easy. The integration with SalesForce was seamless and ensures our users are capturing information in their existing workflow. We also use the email plug ins for a seamless experience. Our power users are using the tool to Share content regularly. Some even using it for effective prospecting. We continue to put effort into keeping the team engaged by adding new content and running engagement activities. The Showpad team has been terrific to work with too. Overall this has been a very good experience after piloting another tool that went horribly wrong.