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Converse • extended CRM for nonprofits • by CISIS / CharityBlocks
Converse: Native Salesforce integration for Dutch Non-Profits.
- Industries
- Nonprofit
- Business Need
- Customer ServiceMarketingCommerce
- Requires
- Sales Cloud
- Compatible With
- Sales CloudService CloudNonprofit Solutions
Salesforce CRM solution for European Nonprofits, specialized for extended Marketing and Fundraising, Donor & Volunteer Management. Boost efficiency with Marketing Toolkit (Campaign & Segmentation) and ensure data quality.
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Best fit, fair price and continues innovation
We are a small non-profit that leverages the 10x donated Power of Us subscriptions. We considered the NPSP and Converse to set up our fundraising processes and went eventually for Converse. Converse covered all our major donation types right out of the box. It has an elegant data model and offers API connections with payment providers and banks. This means you no longer have to struggle with clumsy export files for doing your direct debit payment runs! During the year we have worked closely with the StepOrange team. They have provided us with various upgrades that included valuable new features.
Very relevant for fundraising non-profits
Converse is one of the few developed apps for most of your fundraising processes. It really enriches the standard Salesforce CRM with relevant fundraising functionality and payment processing. Converse is the only solution that allows us the process SEPA Direct Debits within our CRM solution. This was for us one of the key reasons for choosing Converse. Great statistic-analysis capabilities. Quite easy to adjust to your specific needs. It brings your database closer to your employees and vice versa. Still, there is room for improvement and further development, naturally. We have full confidence in StepOrange to guide us in this perspective.
The app for non-profits
Converse really enriched the standard Salesforce datamodel with key fundraising functionality and core processes. The strong StepOrange development team also had a strong delivery when it came to the build of our very specific add on requirements. Strong product and, just as important, a strong team with the right mindset.