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Advance Lead and Case Assignment
Round robin and load balance lead and case assignment package
- Business Need
- Productivity
Package automates leads and cases assignment by using round robin or load balance routing algorithm .Package can also be customize to assign cases or leads to log-in agents only.
Highlights
Load balance routing algorithm
Round robin routing algorithm
Log-in agents assignments
Provider Details
cumulus solutions is a cloud-focused enterprise solutions provider specializing in Salesforce consulting and development. We provide end-to-end business process transformation services that help businesses effectively leverage cloud solutions. We've worked with more than 500 companies to successfully leverage and deploy Salesforce. Our core services include Salesforce consulting, development as well as managed services. In addition to our customers, we also work closely with other members of the ecosystem and have built strategic relationships with best of breed product companies to ensure that we continue to drive value and success across the Salesforce platform for our customers. Our industry expertise spans segments including: Professional Services, High Tech, FMCG, Sports and Memberships, Manufacturing, Media, Not-For-Profit, Real Estate, Retail and Financial Services
Pricing Details
You can fully use this solution without payment.