Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Clone This User
Duplicates You'll Love
- Business Need
- Admin & Developer Tools
- Requires
- None
With Clone This User (CTU), the administrator can look up an existing User to serve as the template for their new User. Clone Users from the desktop (for both Classic and Lightning) or even on Salesforce Mobile.

Watch Video
Rating
Reputation
MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
Showing 10 of 91 Reviews
Hate the defaults and no email gets sent to the New User
So the defaults tripped me up the first time but I learnt to uncheck the boxes so Accounts, Opportunities etc weren't automatically transferred. The most annoying bug is that New Users are not getting the Salesforce Email to login. I have to reset their password everytime to generate the Salesforce Email. This pretty much makes the App a little useless as I shouldn't have to do this.
Feature Request: Custom Admin Profile Settings
Had written to you a while back and I'd really like to see an option in the settings to customise permissions or configurations for a custom admin profile in SFDC— not just the standard, out-of-the-box admin. This would make a big difference for our setup, as we need more flexibility to tailor admin access based on our organisation’s specific roles. Really hoping this can be considered as a feature in a future update!
Used to Love this app... don't love the new defaults
I didn't initially realize this at first, but when Cloning users the options to Transfer Accounts, Transfer Leads, Transfer Opportunities, Transfer Cases are defaulted to TRUE and have NO CUSTOM SETTING to change this default (It is however stored in the Settings App Page and every single one must be manually selected and unchecked). This is atrocious! I can say for certain the bulk of users using Clone this User do NOT want to have records transfer from the user being cloned ESPECIALLY Closed Won Opportunities! This is an interesting feature and has a use somewhere, but it should NEVER be the default and special consideration should always be made for Closed Opportunities and Closed Cases. Please consider adjusting these defaults in a new release (and for the love of God, change how you transfer Opps and Cases - Closed Records should NEVER transfer by default).
Is there an API to clone the user?
We love this tool. However, we got a request if we can clone a given user and create new user from outside of Salesforce (say via API from okta). Is it possible? Or are you have it in Pipeline?
Could we add our custom field while creating user
Do we have provision to display or add more custom field while creating new user .
Excellent product
Works exactly as needed. FINALLY a free app exchange product that works properly. Very thankful for this product dev team and this product.
Great helper, does exactly what needed
How often do you find yourselves adding users and manually checking the permissions of others, in order to get it right? Reduce the manual work: Just select a user that has the exact permissions and groups memberships you need, and clone them into a new user. This tool is really a time saver! Easy to use, does the job! Thanks to Arkus for developing this (nice logo based on Dolly ;) )
Very please with tool and support
Having to set up many users for a workshop, this certainly made life easy as long as you have enough licenses and permissions available. Ran into some issue with some license but the error message was a bit unclear what was missing so I reached out to support and got a very quick answer. Still had to manually review licenses and the users I was cloning but appreciated the guidance and that it was not for cloning community users. Thanks for the easy Graphical Interface and keeping if free for quick use.
Excellent
Configuring and onboarding new users is much easier with this app!
This is a 'must have' in your admin toolbelt!
This is such a time saver! Now I can quickly and easily onboard new users and be confident that they have all the permissions and access they need on day one.
Us too! So we stopped using it