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Clone This User

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Admin & Developer Tools
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Ranger
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4.7
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Hate the defaults and no email gets sent to the New User

So the defaults tripped me up the first time but I learnt to uncheck the boxes so Accounts, Opportunities etc weren't automatically transferred. The most annoying bug is that New Users are not getting the Salesforce Email to login. I have to reset their password everytime to generate the Salesforce Email. This pretty much makes the App a little useless as I shouldn't have to do this.

Feature Request: Custom Admin Profile Settings

Had written to you a while back and I'd really like to see an option in the settings to customise permissions or configurations for a custom admin profile in SFDC— not just the standard, out-of-the-box admin. This would make a big difference for our setup, as we need more flexibility to tailor admin access based on our organisation’s specific roles. Really hoping this can be considered as a feature in a future update!

Katharine Atwood
Ranger
09/09/2026

Following up here with an update that we believe this is now possible in the current version. You should be able to add any custom field to the cloning screen, it just needs to be enabled first from the Settings page. Once enabled there, the custom field will be available on the cloning screen for you to map and use. We're glad to have been able to help out with CTU in the past and our team is here to continue providing support. Reach out to work with us again at support@arkusinc.com if you run into any trouble getting this set up, or if this doesn't fully address what you had in mind. We're happy to help troubleshoot the new additions. Thank you for helping improve the app with feature requests.

Used to Love this app... don't love the new defaults

I didn't initially realize this at first, but when Cloning users the options to Transfer Accounts, Transfer Leads, Transfer Opportunities, Transfer Cases are defaulted to TRUE and have NO CUSTOM SETTING to change this default (It is however stored in the Settings App Page and every single one must be manually selected and unchecked). This is atrocious! I can say for certain the bulk of users using Clone this User do NOT want to have records transfer from the user being cloned ESPECIALLY Closed Won Opportunities! This is an interesting feature and has a use somewhere, but it should NEVER be the default and special consideration should always be made for Closed Opportunities and Closed Cases. Please consider adjusting these defaults in a new release (and for the love of God, change how you transfer Opps and Cases - Closed Records should NEVER transfer by default).

Katharine Atwood
Ranger
09/09/2026

Hi Rebekah, Melissa, and Sarah, We so appreciate your feedback. It sounds appropriately frustrating and we apologize for any disruption caused. App development was on hold but is ramping back up. Thank you for your feedback as it helps us continue to improve the user cloning experience. We understand the concern around the default settings when cloning users, particularly when it comes to transferring Opportunities and Cases. These settings often need to be adjusted based on each company's specific requirements, but based on this feedback, we agree that having these options disabled by default would provide a safer and more intuitive experience. We're happy to share that a new release is currently in progress and expected in a few weeks. In this release, the Transfer Accounts, Transfer Leads, Transfer Opportunities, and Transfer Cases settings will be disabled by default. If you (or anyone else reviewing the app here) have any other issues or concerns, let us know! We will call out in the release notes more clearly too that support is available when you email us directly at support@arkusinc.com. Thank you.

Melissa De Los Santos
09/17/2025

Us too! So we stopped using it

Sarah Orens
Ranger
05/20/2025

This messed us up, too. Caused massive chaos.

Is there an API to clone the user?

We love this tool. However, we got a request if we can clone a given user and create new user from outside of Salesforce (say via API from okta). Is it possible? Or are you have it in Pipeline?

Could we add our custom field while creating user

Do we have provision to display or add more custom field while creating new user .

Excellent product

Works exactly as needed. FINALLY a free app exchange product that works properly. Very thankful for this product dev team and this product.

Great helper, does exactly what needed

How often do you find yourselves adding users and manually checking the permissions of others, in order to get it right? Reduce the manual work: Just select a user that has the exact permissions and groups memberships you need, and clone them into a new user. This tool is really a time saver! Easy to use, does the job! Thanks to Arkus for developing this (nice logo based on Dolly ;) )

Dan Harrison
Triple Star Ranger

Very please with tool and support

Having to set up many users for a workshop, this certainly made life easy as long as you have enough licenses and permissions available. Ran into some issue with some license but the error message was a bit unclear what was missing so I reached out to support and got a very quick answer. Still had to manually review licenses and the users I was cloning but appreciated the guidance and that it was not for cloning community users. Thanks for the easy Graphical Interface and keeping if free for quick use.

Katharine Atwood
Ranger
03/26/2024

Thank you for your wonderful review, Dan. We appreciate you reaching out to support and sharing feedback as we are always looking for ways to improve Clone This User in future releases. Thank you for being an awesome part of our community too!

Excellent

Configuring and onboarding new users is much easier with this app!

This is a 'must have' in your admin toolbelt!

This is such a time saver! Now I can quickly and easily onboard new users and be confident that they have all the permissions and access they need on day one.