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The Omotenashi

Starting at $35 USD per user per month $35 per license/monthly, Billed annually, Please visit our website ( For more Information contact

Discounts available for nonprofits



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Latest Release




Supports Salesforce1!##The Omotenashi is a cloud based hotel PMS customized with all the hotel based operations to meet your front and back office needs.##The App also supports annual free upgrade based on customer feedback.

  • Complete Hotel reservation features running on Salesforce’s platform - All functions are plugged in, also benefit from advanced features and good usability.
  • A system for staff - App is designed from hotel staff view. Salesforce1 will help your daily work.
  • VOC - The app is customized based upon user feedback. VOC ideas are incorporated in annual free upgrade.
The Omotenashi is a Hotels reservation system on the cloud. Its key features are:##- Reservation: Reservation, Quick Reservation, Group Reservation, Internet connection, email tool ##- Front Office: Check-in/Checkout, 5 Views(Stay view, Stay ledger view, Room View, Hourly Booking, Calendar view), Housekeeping tracker##- POS: Shop POS, Room Service POS, Restaurant POS##- Back Office: Cash Center, Cash Application, Revenue management##- CRM: Guest card, RFM analysis, Guest Flex field, Extraction tool, mass email##- Employee management: Time Card, Personal Holiday, Staff Reward, Knowledge base##- Omotenashi Tool: Omotenashi Task, Omotenashi Recognition##- Report & Dashboard: Standard report / Standard Dashboard##- Administrator tool: Masters, Audit trail##- Support for Dog hotel and hostel####The product supports Salesforce1 Multi-Language and Multi-Property.##Join the free trial at


  • Compatible with & Up
  • Optimized for the Salesforce1 mobile appSalesforce1 Mobile
  • Apps, tabs, and objects in this package don't count against org limitsNo Limits
  • Provider has pledged 1% of their product, profit, equity, or time to support the communityPledge 1%

Contents of managed packages don't count against your org's app, tab, and object limits. Contents of unmanaged packages count against these limits, so check your org before installing.Package Contents

  • Custom Objects: 117
  • Custom Applications: 1
  • Custom Tabs: 41

Lightning components are building blocks for Salesforce apps. Use global components to build custom apps with tools like Lightning App Builder and Community Builder.Lightning Components

  • Global: 0
  • App Builder: 0
  • Community Builder: 0


Salesforce Edition
Other System Requirements
Some of the features are optional service. Please Contact us for these. We will setup these. (email:

Support email base support Supporting hour : Mon-Fri (9:00 - 18:00 IST) * Except : Sat,Sun and Indian national holiday Remote support for technical issues.

Additional Information

Package Name
The Omotenashi
The omotenashi / 1.98.0
First Release
Latest Release
Astrea It Services Pvt Ltd
Noida, UP , India

Astrea is Salesforce consulting partner based in India. We have a team of seventy plus developers. We also have forty plus apps on AppExchange including a popular free app Octopus. ##We have extensive expertise in Salesforce Implementation, Pardot, Einstein Implementation, Salesforce Customization including Apex, Visualforce, Lightning Components, Salesforce Communities, Data Migration and integrating Salesforce with other platforms.

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