Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds

Cisco delivers the most complete collaboration suite of cloud calling, meetings, team collaboration and contact center solutions with world-class devices and headsets. With more than 30,000 customers, 3M+ agents, and over 1,500 partners globally, Cisco is the market-share leader for contact centers. Cisco Contact Center solutions empower companies to move from delivering isolated customer experiences to delivering cohesive customer journeys, leveraging the power of cloud analytics and artificial intelligence to help you provide contextual, suggestive, and predictive customer experiences.