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Esna iLink
Collaborate anywhere, anytime with Esna iLink
- Business Need
- Chat & Web Conferencing
Easily connect and collaborate with others anywhere, anytime with Esna iLink. Get calls, call tracking, presence, instant messaging (IM), voice messaging in Chrome and Internet Explorer with integrated actions inside of Salesforce.

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Highlights
Integrate with enterprise IM and presence
Voice and video calls or call control* (varies by manufacturer)
Salesforce.com integration with live communication services such as call control, screen-pops, click-to-dial and call logs
Provider Details
Innovation doesn't happen in silos, and nor should collaboration. At Esna we're rewriting the rules of collaboration. We believe that communication should be easy and people should have the freedom to choose how, when and where they communicate with one another. We believe that IT should have the freedom to choose the best solutions for their workforce, without having to rip and replace existing systems and infrastructure. Founded in 1989, Esna is a recognized leader in unified communication and collaboration solutions. Our award-winning solutions integrate cloud, mobile and social communications on any device and with business applications from Google™, VMware®, Microsoft® and Salesforce.com® just to name a few. In doing so, we help millions of people across thousands of organizations to easily access the communication tools they need to connect, collaborate and do their jobs more effectively.
Pricing Details
Default Plan
$9.99 USD/user/year
Free trial available for 30 days