iCapture - #1 Mobile Lead Capture Solution

didn't even get installed

iCapture needs to assist in the installation. I never got word from them so we're not using it.

Excellent tool, money saver, stellar support!

We purchased this tool as a way to save on buying the lead capture apps from all the various exhibitions which can become very costly depending on how many shows a company can take part in, and we do take part in many. With iCapture, the lead captures are a breeze and the integration to our two orgs a breeze. When faced with issues or tech difficulties, our acocunt manager and tech teams are there in no time to pin point the problem and fix. So far, I have nothing bad to say about iCapture. Creating questionnaires, linking captures to Leads OR Contacts is easy. I strongly recommend it to organizations who do a lot of trade shows and who need to send leads seamlessly to their SF instances. Keep up the good work iCapture!

Superior customer service!

We really love this app and the ease of getting leads into either Salesforce or Pardot (we have two connectors) based on which questionnaire we are using. The mapping capabilities are quite sophisticated. Once we set up a questionnaire here at headquarters, our team simply adds one code to the app on their phones and interfaces with potential customers without struggling with the technology. That's a big win at shows, where the focus is on connections and the tools need to work seamlessly. I want to recognize iCapture support in particular, as well. We have called them before hours ... in some emergency situations ... and with obscure questions ... and they have mobilized resources to help us immediately. They are very friendly and knowledgeable and add a lot of value to what is a very solid app.

Great App, Not so great Customer Service

This app fulfills the needs to collect leads while being offline without the need of having to carry papers around, and it does a great job if you are just collecting and downloading the information to upload to your CRM, however, when trying to make an integration between this App and our CRM, the constant radio silence to our request has made it impossible to do so. 2 months so far, and still waiting for them to complete the standard security questionnaire.

Excellent Badge Scan Solution!

We just finished our first corporate trade show using iCapture and it was a success! We entered into this endeavor with limited time and resources though thanks to the stellar support provided by Ryan Vanderbrook the process was painless. Our marketing team was a fan of the auto response emails and the ability to send out electronic literature at the time of engagement. I was able to provide our management team with daily updates as well as a post-show summary before they arrived home. In addition, the integration with Salesforce.com was seamless which saved me a lot of time in cleansing, augmenting and loading data. I recommend iCapture to anyone looking for a badge scan solution.

Its not free?!

I cant start anything until I provide an installation code. To do this, I need to start a demo (meaning I have to wait to try it). Either way it will cost at least $349 to get the functionality it promises for free!!!

Powerful App, Outstanding Customer Service

Our work with iCapture has transformed our recruitment and the work of the charity. We’re now able to seamlessly transport leads into our CRM system thus having the ability to track our return on investment and follow up with interested prospective applicants. You have been so quick to respond to all our queries and help build a system that is able to speak to our custom fields. Thank you for the time, work and effort that you’ve put in – it’s really appreciated!

Excellent Customer Service

We just began using iCapture and it's been a great addition to our business. I was really looking for some customized options for our business needs and Dina Garshak and Brady Roberts went over and above my expectations to make it happen. They have been courteous, professional, attentive, and solution oriented during this whole process. I think we really made the right decision moving forward with iCapture. Thank you very much for everything! Rachel B. - Copley, OH

Powerful App

We've used iCapture for over a year now to gather registration information and leads from approximately 20,000 students per year. iCapture has streamlined the work flow for our traveling instructors including gathering on-site registration, pushing demographics back to our HTML certificate generator, and forwarding leads to Salesforce. iCapture has been very easy for our instructors to use in the field, eliminated lost paperwork, and improved the quality of the data we collect.