Interactive Intelligence | Genesys: PureConnect for Salesforce®

Phone Interactions

Favorite statuses

Chat interface

Email interface

Object routing in Lightning

Free

Rating

(1)

Listed On

8/12/2015

Latest Release

10/15/2018

CATEGORIES

Telephony

Unify Sales, Services and Marketing Teams with one CX Platform

Provides integration for the most information-rich, multimedia screen pops; embedded call controls within the Salesforce interface with historical call data passed to the agent; presence management; and preview and predictive dialing from a single system.