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Tethr: Effortless conversation analytics
Insights from customer conversations made actionable in Salesforce
- Business Need
- Telephony
Turn every customer conversation into insights you can use to improve your business. Tethr is the fastest way to get insights from your customer phone calls and chats into Salesforce, making it easy to act on them to improve your business.
Highlights
Tethr analyzes customer conversations and generates structured, trusted, research-backed insights that improve customer experience, agent performance, sales results, and more.
Every conversation is analyzed, scored, and benchmarked against other companies over millions of interactions – enabling you to easily target and focus on the highest opportunities for improvement
Tethr + Salesforce provide the gold standard for closed-loop actions. Salesforce chat data flows into Tethr, creating structured insights, then insights are sent back into Salesforce and attached to the appropriate customer so actions can be automated.
Provider Details
Tethr helps surface insights from customer phone calls for groundbreaking business results
Pricing Details
Salesforce to Tethr integration is included for free with a Tethr subscription. Please contact Tethr for more information on pricing.
Default Plan
$2,500 USD/company/month