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ChatOOO

The out-of-office auto-responder for Chatter mentions and replies

Free  

Never requires payment

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Business Need
Chat & Web Conferencing
Requires
None
Compatible With
Sales Cloud
Nonprofit Solutions
Hyperforce

Rating

Reputation

MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
4.47
Lifetime average
Showing 10 of 17 Reviews
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Very nice and easy to use app!

Very nice and easy to use app!

Great App!! Except.....

Great idea for the app and very simple to use... But, the replies to private posts are still showing up on Community site (not good).

Tim T
06/22/2018

If you can provide more detail to me via email @ tim@tteits.com I may be able to help you figure out a workaround for the community issue.

Tim T
06/22/2018

Hi Tom, sorry to hear you don't like the app! Due to limitations with the Chatter API ChatOOO isn't fully compatible with the Community. I'll update the AppExchange description to be more clear in that regard.

Neil Scott

Great Free App

Functionality works well - note that you need to change the Custom Setting "Send Auto Response Emails" to TRUE in order for email responses to be sent to the posting user Would be nice to edit the email template that gets sent as a notification to the posting user in response

Christophe LUCCHINI

Good App !

Really a good application, that's what was missing to chatter ! thank you !

Phil Walton
Double Star Ranger
MVP
Top Reviewer

Tell people that you wont be replying because you are having too much fun!

When it’s time to put the OOO (Out Of Office message) on your email account, you should do similar if you use Chatter also. Use this free App to tell people that are working (like me) that you wont be replying because you are having too much fun!!

Reply Emails?

It seems like the auto-generated chats don't send the immediate chat email to users the way a human-created chat does. Am I missing something? Is there a way to enable that? We can't really use it without that feature. Also disappointing that you can't add in an @ to the person covering, but could get over that if the emails sent.

Harold Carlson
Double Star Ranger
Top Reviewer
03/06/2019

This was the one thing that was bugging me too. Thank you for thinking of adding a custom setting Tim!

Tim T
07/21/2017

Hi Laura - the emails don't get sent from the auto reply due to a Salesforce bug. I have added in a different system to send emails though: To enable out of office emails go into Setup -> Develop -> Custom Settings, then select "ChatOOO Settings" from the list and click the "Manage" button once it loads. In there you can click the edit link next to "ChatOOO Settings" and change the "Send Auto Response Emails" checkbox. Once you save out, you should be good to go!

Jobright Peter

Simple but very useful app

Simple but very useful app. Used extensively in my org.

Ciaran Lehane

Great Enhancement and Simple to Use!

Great Application that especially helps with the adoption of the Salesforce platform, allowing end users to stay within Salesforce to find out if their co-workers are out of office. One of my customers has recently moved to Salesforce Lightning and are using Salesforce1 Mobile primarily. Could you please advise if it is on the Roadmap to make this product Lightning-enabled and Salesforce1 enabled? Many Thanks! Ciaran

Tim T
05/17/2017

Hi Ciaran, thanks for checking out the app! I don't have any current plans to add support for Lightning or Salesforce1, but it's something I will try to take a look at for the next version. There's also a chance it may already work, since most of the complex functionality is done via APEX, but I unfortunately haven't had time to test it out yet.

Plans for Chatter in Communities?

Hi, just installed this in my Sandbox. It works really well in Internal Chatter, but we were hoping to use this in our Customer Community. Any plans to expand it? Thanks!

Tim T
01/17/2017

Hi Sue, thanks for the feedback! Currently there are no plans to expand the app to the customer community, but I'm glad its working for you in internal chatter!

Love this app

As an Admin we use Chatter for all correspondence rather than email so when I am out of the office, my backup has to remember to login as me to check any chatters since the users usually dont know I am out unless they email me directly. This works perfectly where they will be sent an automated email showing I am out of the office and who is covering for me. I have been waiting for this for a long time!