MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Language IO for Salesforce Case: Fast, accurate and secure translations

By Language IO

Exceptional email support in any language.

Starting at $958   USD/company/month
Business Need
Productivity
Customer Service
Translation
Requires
None

Provide email support for your customers in 150+ languages, right inside Salesforce Case. AI translation that's accurate, on-brand, and enterprise-secure, with zero data retention and linguistic expert services included. Live in a day.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Additional Requirements
After installation, configuration is required on both the Salesforce side and on the LinguistNow server side before the app will be functional. We will perform this configuration once we have entered into a contract with you.

App Details

Version
Language I/O Response for Salesforce/SF Case Release 2.33 2024/12/18 2.33.0
Listed On
06/14/2016
Latest Release
12/18/2024
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 10
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 2
App Builder: 0
Community Builder: 0
Languages
Dutch
English
Finnish
French
German
Danish
Italian
Japanese
Korean
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Thai
Traditional Chinese

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
2.24.4
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
03/10/2020

Additional Details

Language IO lets your customer service agents support customers in 150+ languages in real time, right inside Salesforce Email Translation or Case Translation. No multilingual hiring. No new tools or workflows. No process changes. Your agents keep working the way they already do. Language IO handles the translation in the background with linguistic experts ready to assist. We’re the only solution that will contractually guarantee translation quality and latency SLAs. Setup takes less than 24 hours. We’ll prove it with a free POC. Plus, we work across your entire Salesforce environment including Enhanced Chat, Knowledge, Case and eMail.

Need help?

Language IO

Cheyenne, WY 82001

Support Phone+1 (307) 773-7990
Other ResourcesEmailTerms & Conditions