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Tetrad IT
Cloud Based Customer Experience Management
- Industry Competencies
- High Tech
- Product Competencies
- Agentforce MarketingAgentforce Sales
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 23
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 75
Tetrad IT have been delivering innovative solutions across Africa for over a decade. Our Customer Experience offering allows organizations to wow their customers, meet them where they are and tell them the things that matter.
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Showing 10 of 19 Reviews
The Tetrad team have been phenomenal and integral to the success of this project. The project was extremely intricate, and as far as possible they managed to identify, document and mitigate risks. They have worked tirelessly to ensure all objectives have been reached. I would work with them on any Salesforce project.
Tetrad provided great technical understanding of the project and conducted themselves in a very professional manner.
Tetrad are a top tier Salesforce partner and delivered an outstanding integration between our B2B communication courses/new LMS and Salesforce. After using an existing LMS to host our courses we struggled to extract the detail from the course progress and experience that the business or our clients desired to show value. The focus was on syncing users taking our courses on the brand new learning platform we built with Webflow, and connecting that to Contacts via Sales Cloud. It also involved setting up automated journeys on Marketing Cloud that would serve as activations, reminders and completion triggers. Upon completion, we now have much greater insights into users taking our courses (including details previously not even available to us or the client) and can now share more sophisticated analytics and reporting with B2B clients. We loved working with Tetrad and can highly recommended them as a Salesforce partner based on their high level of communication, deep understanding of Salesforce and relevant technologies, plus their willingness to try new methods and ways of working.
Our experience with Tetrad has been positive and productive. The project centered around the development and implementation of the Lead functionality, which should significantly enhance our ability to manage new business opportunities. The functionality put in place is simple and easy to use, making it accessible to our sales team. The Lead functionality was tailored to meet our specific company needs, ensuring a customized approach. The reports and dashboard generated through this solution have been providing valuable insights. These elements have contributed to the overall success of our project, and we believe they could offer similar benefits to other prospective clients seeking similar solutions.
Tetrad It are subject matter experts. Thumbs UP
Great engaging company, well resourced. Make sure the project is spec'd out correctly. Good value for money compared to other Salesforce dev's I've worked with over the years
The team at Tetrad have always been willing to support and throw the right resources at any request given to them. They include you in the process and make you feel as though it is 100% a team effort and partnership between your business and theirs.
Super friendly, loved the diverse group, really helpful and efficient. Thanks!
Very good experiences, great communication and overall knowledge of the SalesForce Product.
I've had a very positive experience with Tetrad. When I communicate clear outcomes the turnaround time is amazing and exactly what I asked. Clear and open communication is Key from the client as well.