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Partner Renewal Workspace - maintenance and subscription renewals for ICT VARs
Unified SMARTnet, SMARTcare and Subscription contract management
- Business Need
- Integration
- Requires
- None
- Compatible With
- Sales CloudService CloudRevenue Cloud
PrW automates maintenance contract and subscription management. It identifies hardware refresh opportunities for devices at or near EoX status and enhances the full renewal-to-quote lifecycle through integration with Salesforce.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- None
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudService CloudRevenue Cloud
- Salesforce Editions
- EnterpriseUnlimitedForce.comDeveloper
App Details
- Version
- StrataVAR PSW/PSW v5.106:1590 5.1061590.0
- Listed On
- 02/12/2016
- Latest Release
- 11/24/2024
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 54Custom Tabs: 28Custom Apps: 1
- Lightning Components
- Global: 7App Builder: 6Community Builder: 0
- Languages
- English
Security
Additional Details
PrW seamlessly integrates the reseller’s SMARTnet and SMARTcare contract data from CSCC into their CRM platform. This eliminates the need for manual copy/paste of data from Excel and other sources. PrW places the data securely into an environment that is able to serve the entire sales organization’s need for timely and relevant information and provides advanced business analytics. Other vendors’ Service contract data may also be integrated, providing a unified view for each Customer. PrW makes contract data available to any employee at the time and place it is needed; enhancing customer satisfaction by reducing response time. Targeted BI and dashboards drive new opportunities by analyzing LDoS, expiration dates. Advanced analytics can compare Sales Orders with the install base to find uncovered equipment.
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StrataVAR
StrataVAR customers have access to our online trouble ticket system and receive a response in one to two hours.