Appinium Video Enablement | Content Delivery & Engagement Analytics

Superb support and a continuously improving product

My company has been using Appinium for Media (Viewtrac) for years and since I arrived two years ago I've been so impressed by the improvements in the product and the support from Appinium. They've worked really hard to understand our unusual use case and have greatly increased both the speed and reliabilty of the system. The support team has been incredible and provided enormous help with reporting and monitoring, as well as urgent fixes during business critical moments. They're astoundingly cheerful, lovely, and proactive in their support!

Easy to use and amazing support

We have been using Appinium for over a year to deliver video content engaging with our community in a personalized way. The support team is responsive helping when we need to make an update or get stuck. Our community watches the content with related pdfs in a seamless easy manner! Very worthwhile it's a full experience with easy-to-use features and plans. and your content is owned and controlled by you to use as much or as little as you want to make sure your customer sees exactly what they need at the time that they need it.

Appinium provides us a competitive advantage for extended enterprise learning

We have been implementing LearnTrac and ViewTrac as part of our Customer Community strategy since 2001. I have been impressed by both their implementation team and especially Antonio with premier support. We provide extended enterprise learning, and we really like the granularity by which we are able to provision content based on a customer’s service level agreement. We are particularly excited about some of the new Community-based Learning Administration feature in their most recent release. Appinium provides us a competitive advantage.

Appinium is the Epitome of Flexibility for our training.

I am impressed with the continuous improvements and development with LearnTrac. The training and support by Antonio and the Appinium team have proven to be an essential tool for our customers and employees. Looking forward to more product offerings!!!!

Great support and a customizable product!

I have been using Learn and View Trac since I started with my organization in May 2021, and I have been very happy with how customizable the product is, and how great the support team is at helping me think through issues and opportunities on how to optimize the products to fit the needs of our organization.

Appinium Experience

I started using Appinium (LearnTrac and ViewTrac) when I joined my firm in January 2021. The training and support they have provided over the course of the last year has been excellent. They are very responsive and have really sought to help us solve our specific problems based on our own use cases. We have increased employee engagement ten-fold this past year and could not have gotten to this point without our support team! I am looking forward to continuing to build out our platform and bringing our learning to the next level!

Fantastic Video Capability for a Great Customer Experience

We are implementing ViewTrac along side LearnTrac as part of our overall LMS experience to train our customers. ViewTrac provides a great experience and the statistics it gathers are very valuable. We especially like the granularity around who can see a video and who can't. Many of our customer relationships are proprietary and ViewTrac lets us publish videos, but limit their visibility to a specific customer account. We are also evaluating ViewTrac as a potential marketing tool.

Awesome solution

We have been very pleased with both the ViewTrac solution and the Appinium team and are happy to recommend both. We are leveraging ViewTrac along with LearnTrac to provide training for our clients along with a certification program. ViewTrac's Video to Case capability is a big win in improving the ability to provide support to our clients as it allows our clients to easily capture a video recording of any issues or questions in their own environment as part of submitting their case. Huge time saver for both our clients and us as it allows us to be more accurate and responsive.

Awesome Video Player within Salesforce

ViewTrac has been paramount in allowing our clients to consume training and watch videos within Salesforce communities. The setup is easy and clear instructions are available if you run into any difficulties. Also, the support team is great at responding to inquiries or anything you might be looking for out of ViewTrac. The included reports are fantastic. I definitely recommend!

Great product, outstanding team!

Viewtrac is the heart of the Chocolate Academy Online, An E-learning platform specialized in Chefs' education. The journey to launching the platform wouldn't have been possible without the vision and expertise of Appinium's team. Customization to fit our exact needs and training on how to use ViewTrac have been a key factor in the success of the online academy. We also feel confident about the future when looking at the effort being put by Appinium perfecting the aps. Can't wait to see the next integration with LearnTrac to indulge our users with chocolate knowledge even more! Thanks all for your effort and support!