In-gage – Surveys, Case Categorisation & Quality Audits - In-gage Technology Ltd - AppExchange
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In-gage – Surveys, Case Categorisation & Quality Audits

By In-gage Technology Ltd
In-gage – Surveys, Case Categorisation & Quality Audits
Improve your contact centre service levels
AI assisted survey tool
AI learning automatic case categorization
AI assisted Quality Auditing
Automatic coaching for each team member
Performance reporting for each person
Trusted by industry leaders
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Starting at $9 USD per user per month

Discounts available for nonprofits

Rating

(7)

Latest Release

6/9/2021

CATEGORIES

Agent Productivity

Industry

Communications, Financial Services
Customer Surveys, Case Categorisation & Automatic Quality Auditing

AI-assisted Customer NPS, Quality assessments, Coaching tool, Service efficiency and Team engagement - The key activities that drive high levels of customer loyalty and advocacy. Measure and show the value created by service teams and contact centres.

Starting at $9 USD per user per month

Discounts available for nonprofits