SuperReceptionist CTI Plugin - Knowlarity Communications Pvt Ltd

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SuperReceptionist CTI Plugin

Installing the SuperReceptionist CTI Plugin - All users

Configure the call center to provide SuperReceptionist telephone number and api key

Add call center users

SuperReceptionist Plugin after installation showing up on the home screen

Incoming call popup

Agent taking notes while on a customer call

After the customer call, agent can decide create a Lead/Case (and contact) or ignore the call

Agent search for contact numbers within the plugin and place an outbound call

Click any telephone number in the Lead or contact to place an outbound call.

Call logs as seen in the call center reports

Call recordings are saved within the activity/task record for each call

Incoming/Outgoing calls are added to the activity list of the lead/contact.

Free

Rating

(1)

Listed On

2/23/2016

Latest Release

5/9/2018

Your plug-and-play virtual contact center

SuperReceptionist is your personal reception hosted virtually in cloud telephony environment. With SuperReceptionist service you get a personal telephone number where your customers can call 24x7. ##This plugin will log all incoming/outgoing calls to CRM.