SuperReceptionist CTI Plugin - Knowlarity Communications Pvt Ltd - AppExchange
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SuperReceptionist CTI Plugin

By Knowlarity Communications Pvt Ltd
SuperReceptionist CTI Plugin
Installing the SuperReceptionist CTI Plugin - All users
Configure the call center to provide SuperReceptionist telephone number and api key
Add call center users
SuperReceptionist Plugin after installation showing up on the home screen
Incoming call popup
Agent taking notes while on a customer call
After the customer call, agent can decide create a Lead/Case (and contact) or ignore the call
Agent search for contact numbers within the plugin and place an outbound call
Click any telephone number in the Lead or contact to place an outbound call.
Call logs as seen in the call center reports
Call recordings are saved within the activity/task record for each call
Incoming/Outgoing calls are added to the activity list of the lead/contact.
Super Receptionist CTI Lightning Experience
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Free You should have an active plan with Knowlarity's Super Receptionist application.

Rating

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Latest Release

5/24/2021

CATEGORIES

Agent Productivity
Your plug-and-play virtual contact center

SuperReceptionist is your personal reception hosted virtually in a cloud telephony environment. With SuperReceptionist, you get a personal telephone number where your customers can call 24x7. ##This plugin will log all incoming/outgoing calls to CRM.

Free