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Omega CRM, A Merkle Company - FY25 Agentforce Implementation Partner
Advanced and Innovate Customer Experience Services
Competencies show a consultant's experience delivering industry and Salesforce product solutions. See Tiering and Competencies.
| Industry | Competency Level | Eligible Projects | Average CSAT | Certifications |
|---|---|---|---|---|
| Consumer Goods | Competency Level | Eligible Projects1 | Average CSAT4.5 | Certifications |
| Education | Competency LevelAccredited | Eligible Projects13 | Average CSAT5.0 | Certifications- |
| Energy and Utilities | Competency Level | Eligible Projects1 | Average CSAT- | Certifications |
| Financial Services | Competency Level | Eligible Projects- | Average CSAT- | Certifications |
| Healthcare and Life Sciences | Competency LevelExpert | Eligible Projects3 | Average CSAT5.0 | Certifications |
| Manufacturing | Competency LevelAccredited | Eligible Projects1 | Average CSAT5.0 | Certifications |
| Media | Competency Level | Eligible Projects1 | Average CSAT4.7 | Certifications- |
| Nonprofit | Competency Level | Eligible Projects1 | Average CSAT- | Certifications- |
| Public Sector and Government | Competency Level | Eligible Projects- | Average CSAT- | Certifications |
