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Omega CRM, A Merkle Company - FY25 Agentforce Implementation Partner
Advanced and Innovate Customer Experience Services
- Industry Competencies
- EducationHealthcare and Life SciencesManufacturing
- Product Competencies
- Agentforce MarketingAgentforce SalesAgentforce ServiceAnalyticsData 360Platform
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 443
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 1,951
We provide an innovative customer experience service. Innovation, Strategy and implementation services on all Salesforce Cloud products to improve the business process of the companies for gaining competitiveness. Leaders in the use of AI-based autonomous

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Estamos muy contentos con su soporte y desempeño. Ojalá hubieran sido nuestro socio para implementar Salesforce y MKT Cloud en nuestra organización en 2016. Honestamente lo recomiendo a cualquier cliente que busque un socio fiable y eficiente.
superprofesional y alineado con los objetivos
Estamos muy contentos con Omega. Es un partner de alta confianza y siempre encontramos un camino para llegar a la solución. Tienen buen conocimiento de la plataforma y siempre están con la mejor actitud para ayudar.
Trabajar con Omega te da la tranquilidad de saber que inviertes tus recursos en soluciones exitosas para la compañía. Además, el trato con los equipos es fluido, próximo y con un nivel de implicación muy alto.
Excelente labor de consultoría para dar solución a nuestras necesidades de negocio dentro del entorno de Salesforce, así como su planificación, programación y ejecución de los diferentes proyectos.
The technical group that has taken part in the process has been very thoughtful about the characteristics of our familiar company, being always very comprehensive about the timings, changes and loads of work.
We highlight the team's ability to adapt to the reality of our organization, both in the adaptation of the tools and to the different events throughout the implementation process.
Changing partners after the implementation posed challenges, as Omega had to learn everything from scratch. Despite the initial hurdles, they have been excellent in being there for us, making a dedicated effort to understand our needs, and consistently going the extra mile. We are pleased to have found them and look forward to continuing our collaboration in the future.
Omega nos ayudan en todo el proceso con Saleforce, siempre disponibles y con muchísima innovación que aportarnos.