123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object

Ask a lot of questions - Poor response - Stripe Integration Not worth Implementing

The app has some basic functionality and allows you to produce forms quickly and efficiently with Salesforce. If your needs are basic, this might work. If you are using these forms with their Stripe integration, proceed with caution. The integration is very basic and does not create actual customers in Stripe, or allow you to follow up charges or any other basic functionality. Their Enterprise level product is only renewable for 12 months at a time. When we needed a shorter extension to find a solution, they responded with inflexibility and inability to respond to their customer's needs. We are actively looking for a new solution and will not be renewing with this business.

Ready in 1‑2‑3: exactly as promised in the product name

We were up and running fast: After install, I built a few real use cases (CSAT, O2C handoffs, intake forms) without ever touching docs or having any struggle. The UX is clear and self‑explanatory, and building multi‑step forms with logic feels natural and somewhat fun. The Salesforce integration is the highlight: dynamic prefill, reliable field mapping, and smooth writes back to records. This removes a lot of headache. In addition to that, many other gems waiting to be discovered (HTML inclusion, signature pad, PDF or video inclusion, payment handling, generation submission PDF and auto‑attach it to Salesforce Attachments, and many more). If you want a form builder that behaves like part of Salesforce, not a bolt‑on, this is an easy recommendation!

Great experience with formbuilder

I am currently using 123FormBuilder, and honestly, it’s been a great experience so far. What stands out the most is how flexible it is; you can pretty much build any custom form you need with ease, with added functionality like payment integration such as Stripe, PayPal, and others on the fly without a single line of code. One feature I appreciate is the dynamic prefill with Salesforce. It’s made a big difference in how we handle data collection and customer interactions—super efficient and saves a lot of time. If you're looking for a form builder that integrates well with Salesforce and is easy to work with, I’d definitely recommend giving 123FormBuilder a try.

Really awesome

I had the chance to try this form builder and I have to say, it's simply amazing. Creating a form is really easy and intuitive, so many templates you can choose from, or even create your own, and you can make your form sections dynamic! The integration with your Salesforce org is straightforward and I really loved the auto-fill function, as well as the analytics section where you can measure the effectiveness of your form. Maybe some help text here and there could be useful, for example I had some issues when trying to insert a PDF in my form, but apart from that I highly recommend it.

A product which is truly great and the team even better

I've had the pleasure of working with 123 for several years, and I can confidently say they offer an exceptional product with a fantastic pricing model. But what truly sets them apart is their incredible team. I would wholeheartedly recommend this product to anyone in search of a top-tier form builder!

Robust and User-Friendly – A Top-Notch Form Builder for Salesforce

After extensively testing 123FormBuilder via the AppExchange, I can confidently say this tool delivers exceptional value and performance. The platform is highly intuitive, making it easy to build everything from simple contact forms to complex, multi-page workflows. I created a variety of use cases to explore the full range of features — including conditional logic, custom notifications, and calculated fields — all of which worked smoothly and reliably. One standout feature is the ability to collect payments directly through forms, which opens up valuable use cases for e-commerce, event registration, and service-based businesses. The integration with Salesforce was seamless, enabling data to flow effortlessly between forms and records with minimal setup. The UI is clean and responsive, and the form builder itself is incredibly flexible without feeling overwhelming. Even with more advanced configurations, the learning curve was minimal thanks to well-organized settings and documentation. All in all, 123FormBuilder proved to be a reliable and powerful tool throughout the test period. It’s a great solution for teams looking to streamline data collection and automate processes within the Salesforce ecosystem. Highly recommended!

Fantastic Form Builder for Salesforce

I was very impressed with this app, It was easy to use, with a drag and drop interface that makes form creation quick and easy even for non technical users. The app has great Salesforce integration features that allow you to automatically map to your Salesforce objects which makes the job easier. If you’re looking for an easy to use and customisable form builder for Salesforce, I would highly recommend 123FormBuilder.

A serious life-saver to populate multiple related records

Our tiny non-profit has a very limited staff and just a handful of Salesforce licenses. Prior to our incorporation of 123FormBuilder, the Festival team spent hundreds of hours each year simply asking for, gathering, manipulating, cleaning and uploading data into Salesforce. Each accepted Festival film and each Festival screening/party/event can have 100+ related Salesforce records, and each record type had to be loaded separately or typed directly into the system. The Festival originally managed this via constantly changing spreadsheets and convoluted extensive data uploads or manual entry. However, users provided incorrect or bad data in the spreadsheet with no means for us to enforce rules or formats, just one mis-sorted spreadsheet or bad data load would set us back for days, tons of typos would be pushed to our website and printed program and the workload to stay on top of this was simply crushing. With our FormBuilder build-out in 2018, all of that is automated and problem-free. Filmmakers, volunteers, jurors, writers, sponsors and staff fill in what looks like simple forms and FormBuilder takes care of the rest - creating or updating all of the records and relationships like magic! This allows us to use Salesforce for virtually everything for the Festival and do not have to license everyone who simply needs to provide data nor figure out how to build ExperienceCloud or other Salesforce web applications. The FormBuilder forms are easy to build and embed on our website and do not require an expensive Salesforce developer to get everything working. FormBuilder support has also been amazing! Any time we’ve hit a wall trying to build out something super-complicated, the support team has been right there helping us out and coming up with a cool solution.

Always innovating, strong and stable platform.

We've been using this platform for about 5 years now and it has enabled critical integrations with our SF data, especially intake of customer data. We have used it extensively to empower our holiday gift campaign that serves more than 5,000 youth each year, as well as many other needs outside of SF. Far more customization options compared to many of their competitors. On top of that a responsive and hands-on support team that is not afraid to work alongside us when needed.

Very Versatile and User-Friendly App for Salesforce Users

I recently had the opportunity to test the 123FormBuilder app, and I must say, it delivers a seamless and intuitive experience for creating and managing forms within Salesforce. The app is straightforward to install and integrates smoothly with the Salesforce environment. What I Liked: Ease of Use: The drag-and-drop interface is incredibly user-friendly, even for those new to Salesforce. Customization: The app offers plenty of customization options, making it easy to design forms tailored to specific needs. Integration Features: I appreciated how well it integrates with other Salesforce tools, allowing data to flow efficiently. Overall, the 123FormBuilder app is an excellent addition to Salesforce for anyone looking to streamline form creation and data collection. I highly recommend it for organizations looking to enhance productivity.