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Harmodesk Boosts Performance by Operations Management Automation - Unlock Time!

Be sure the job is DONE!

Overview

For Customer Service, Business Services Teams using multiple IT systems. Distribute the right tasks to the right people at the right time. Implementation 2–4 weeks. Minimum 10% productivity guaranteed. Eliminate escalations - boost timelines by 3X

See How Harmodesk Boosts Performance by Operations Management Automation - Unlock Time! Works

Delivered Be sure your team will perform all priority tasks in a timely manner, according to SLAs, with attention to quality and productivity.
Optimized Be sure the work is evenly spread and tasks are allocated based on competencies and preferences of employees. Noted Always have access to key task data and provide clear visualization to all team members.
Engaged Ensure that the tasks are fairly divided, take care of the development of the competences among your employees, and use data to involve employees in improvements and achievement of objectives.

Our solutions are used in modern business services companies in several dozen of countries on 5 continents. Our app collects information about new tasks from various transaction systems and queues them up according to the priorities you set. This gives you the assurance that the priority tasks will be done on time. The system automatically allocates forward the information about tasks to appropriate employees, according to their competences and preferences. An employee presses a button and gets a task. After completing the task, he downloads the next one. The system delivers the employee with tasks one by one. Read more about applications by visit to our site: https://www.harmodesk.com/en/applications Unlike other tools of enterprise class, the implementation of Harmodesk is a friendly experience, not a cumbersome necessity. You also get all of our combined know-how, which we make available in the form of the Harmodesk Academy - a set of more than 10 hours of training, videos, instructions and recommendations for improving business services team management. Read more about implementation process: https://www.harmodesk.com/en/implementation