Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce

A Game-Changer for Offline Accessibility and Customization

Working with Youreka has been an exceptional experience. From the start, their team, especially Bill and Rob, provided outstanding support, guiding us through the customization and integration process with Salesforce. Their expertise and responsiveness were critical in ensuring a smooth implementation, and they consistently went above and beyond to meet our unique needs. One of the most valuable features Youreka offers is its offline functionality. This has been a game-changer for our organization, enabling us to serve customers in rural areas where internet access is extremely limited. The ability to capture and process information without relying on connectivity has enhanced our outreach and operational efficiency. The platform's flexibility allowed us to tailor its features to align with our goals. Whether it's creating custom forms or integrating with existing workflows, Youreka has risen to the challenge. We are grateful to the Youreka team for their dedication and highly recommend this solution to any organization seeking to bridge the digital divide and deliver services more effectively.

User-Friendly, Flexible, and Backed by Excellent Support

We've been using Youreka for quite some time, and have had a positive experience overall. The user interface is straightforward and easy to navigate, making it simple for our team to get started. The format is clean and flexible, which helps us adapt it to our specific needs. The platform's usability is solid - most processes are intuitive, and easy to configure. Their customer support has been very helpful and responsive whenever we've had questions or needed immediate assistance.

Go-to for Offline Forms with Salesforce

Youreka is our go-to recommendation when customers are looking for an offline forms solution that prefills data and integrates with Salesforce. Youreka is part of a Salesforce centric strategy to automate data collection for any use cases with end users in the field and without Internet connection. For anyone looking to solve for these challenges, you should try Youreka - a great team as well.

Dependable Product, Great Support

The Youreka app on AppExchange along with the Youreka mobile app provide our company with a stable yet flexible platform that we can rely on to help manage our work orders and reliably feed the data back into Salesforce. When we have questions related to performance options the Youreka support team is there with the knowledge and experience that help us quickly make the right decisions for our technicians.

buggy and slow fixes

We have not had a great experience with this app. The new releases are never production ready. Show stopping bugs for us are not scheduled to be looked at for months. Support is great, but actual fixes take a long time. It seems they are so focused on releasing new stuff, they can't focus on getting the current production ready and bug free.

Excellent Native Form App

We have been using Youreka Mobile forms for job reporting in the field over the past two years. The support team is excellent and have always provided a quick response with any issues or concerns we have. The form template features have been continually improved and often the improvements take into account our suggestions allowing for a better overall product. An new Youreka mobile app has been released and we look forward to the updated functionality it provides. Youreka Mobile Forms is a key part of our Salesforce infrastructure and the product is excellent. We appreciate the dedication and assistance the Youreka team has provided us to ensure our success.

Well-engineered, reliable and well-supported

The Youreka app offers a great interface for building forms, with a real depth of well-documented features for advanced use cases. We've had excellent support throughout our three years of using Youreka in a client’s org. When we needed to customise and automate our client’s Youreka install, we have found it always to be sensibly designed and easy to understand, and the product teams at Youreka have been extremely responsive and helpful. The mobile application has coped with unreliable data connections and submitted thousands of forms and photos back to Salesforce with very few issues. Youreka supports one of the major functions of our client’s org, and we couldn't be happier with the product and the people behind it.

Great Product, Excellent Support

The Youreka app has features that enable organizations to operate efficiently and effectively out in the field. From offline capabilities to impactful discoveries, technicians can untether from their laptops and enjoy the freedom and functionality of using mobile devices to capture the work they do to keep our customers up and running. What is even better is the level of support their staff provides. Great product + excellent support = win/win!

Ensuring Customer Success

I have worked with Youreka in an implementation partner capacity and I can tell that they care about their customer success. The app has a lot of features and can support a variety of use cases, whenever we had questions there was always someone there from Youreka to support us on a regular and ad-hoc basis. They tried to enable the client and us as a partner to use Youreka to its full potential. The app has regular upgrades as well and we were kept well informed about any new features or the potential roadmap. The most valuable features for us were the offline capabilities of the mobile app and automatic data syncs back to Salesforce. I would definitely recommend both the app and Youreka as a company.

Versatile Tool with an A+ Support Staff

I've worked with Youreka for a little over 3 years - in that time frame we've gone from beginners to gurus thanks to the intuitiveness of the app and the help of the support team. The UI is super smooth, once we got ramped up we were building entire templates within a day. Not to mention the end-users loved the tool as much as we did because of the sleekness and offline functionality. Couldn't recommend this tool enough for any company looking to gather insight into new metrics through the power of surveying.