govDelivery Connect
Build a 360 degree view of your citizen experience
Overview
The Connect tool allows organizations to sync their existing subscriber or customer data to govDelivery Communications Cloud for segmented communication lists, and sends user interaction data back to Salesforce for a full, 360 client perspective.
See How govDelivery Connect Works
Easily sync & view engagement history — delivery, email opens, link clicks — without leaving Salesforce.
Sync & target Salesforce contacts from within GovDelivery.
Set it up in minutes. Runs seamlessly in the background every 15 minutes, or when you choose.
Connect seamlessly and automatically subscribes Salesforce contacts to GovDelivery Communication Cloud topics. Engagement data, including email opens and link clinks, is also pushed from GovDelivery to the Salesforce, to give an in-depth view of each contact’s interactions. Over 1,000 public sector organizations use GovDelivery’s highly-secure cloud solutions every day to enhance the citizen experience for more than 100 million people. GovDelivery offers leading solutions for managing government communications, internal and external learning, and open data. The GovDelivery Network offers a unique and impactful way for public sector organizations to work together to cross promote content and increase digital reach. Organizations using GovDelivery see higher utilization of citizen services and greater citizen engagement. For more information on GovDelivery Connect, please visit: https://www.govdelivery.com/blog/govdelivery-connect-announcement/
Categories
- Business Needs
- Productivity
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package